Lead Account Manager, EMEA Client Services

3 weeks ago

Bengaluru, India InMobi Full time

Who are we and What do we do?

We like big challenges. Building a new company in the recession of 2007 was no ordinary task. 

Yet with passion, foresight, and a customer centric focus – we charted our course, helping to transform the way consumers engage with their phones and create today's booming app economy wherein consumers now spend 4.2 hours per day. 

After fifteen years of innovation, InMobi’s Advertising Platform powers our customers’ growth by helping them engage their audiences and drive real connections. Our affiliated consumer businesses, Glance and Roposo, are redefining the way people interact with mobile and CTV surfaces by providing unique and often live entertainment and shopping opportunities. 

InMobians around the globe are excited to continue discovering and developing impactful technologies that will positively impact people, businesses, and societies around the world.

Our culture is our true north, enabling us to think big, solve complex challenges and grow with new opportunities. InMobians are passionate and driven, creative and fun loving, take ownership and are results focused. We invite you to free yourself, dream big and chase your passion.

Team Overview:

InMobi’s Client Services (CS) Org is in charge of the end to end relationship and business management for InMobi’s advertising clients across the globe.Thisfunction is structured regionally and focuses on nurturing and growth of client relationships in the specific region (North America/ EMEA/ APAC), serving their needs across InMobi’s different ad platforms (InMobi DSP and Glance Folders). The team runs the overall revenue engine of the region from the demand side while working very closely with internal and external stakeholders. The team combines exceptional client servicing skills with an excellent understanding of the technological, operational and commercial aspects of the mobile advertising ecosystem. It is focused on driving sales strategy, scaling existing accounts, growing InMobi’s market share in the regions, and developing our reputation of being an industry leader in mobile advertising.

What will you be doing?

InMobi is looking for an outstanding Lead Account Manager to join our EMEA Client Services team in Bangalore. This role is a client facing one where the person will be the primary POC for driving any kind of client conversation associated with his/her set of key accounts. This person will own stakeholder management both internally(Sales, Product, Adops, Engg, Design, Supply, Legal, Finance, Marketing) and externally (Advertisers and Agencies) to drive cross-functional support to maximize media flow and net revenue, as well as strengthen the customer relationship with InMobi. We are looking for sharp, analytical, quick learners with strong communication skills, client facing experience and a positive attitude, who can solve complex problems in a structured manner, have experience of working in cross-functional roles and develop close strategic relationships with key clients in the mobile programmatic ecosystem, while proactively and clearly communicating data and insights to sales, supply, product teams and to global leadership.

Key Responsibilities:

Complete ownership of account management and media flow/revenuetargets from a portfolio of key clients in EMEA Develop strong client relationships with advertisers and agencies – managing their expectation and resolving their day to day queries Build a strong hold on the different lines of business from technical, operational and commercial aspect to have a clear understanding of the optimizations required in order to scale the accounts Grow accounts by cross-selling and up-selling new market opportunities, products, etc. by utilizing data-driven insights and forecasting to support recommendations Build strong internal stakeholder relationship and orchestrate the cross-functional support required to ensure that ad campaigns are delivered to meet client expectations: Track and resolve key client issues in a proactive manner and manage expectations internally and externally Ability to take ownership and getting things done in the stipulated time Provide feedback and help shape the product, data and supply roadmaps by communicating client requirements and larger market trends  Lead key strategic conversations and drivers required to increase the overall revenue of EMEA region This role reports to the Senior Manager - Account Management, EMEA Client Services and is based out of Bangalore

What do we require from you?

Must have:

Work experience of 4+ years Bachelor’s degree (MBA will be a plus)

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