Technical Support Voice
4 weeks ago
Greetings,
Our Client is an American multinational information technology services and consulting company.
Job Title: Technical Support Voice
Work Location: Chennai, Sholinganallur
Work From Office
Immediate Joiner Required
Shift: Rotational Shift
Week Off: 5 days working (2 days rotational week off)
Technical Support Voice Process
Handling customer technical issues
·
Requirements
Candidate should have:
1.Good Communication skills with laptop/desktop/internet/broadband troubleshooting experience
2.Take calls Over Phone which involves working in different time zones.
3.Take calls from Global clients and initiate the right responses to them, positively and professionally.
4.Flexible to work in shifts.
5.Excellent English - both in verbal and written communication skills.
6.Knowledge of customer service principles and practices.
7.Good technical knowledge.
Qualification: Undergraduate / Graduate / Post Graduate
Benefits
Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.
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