Relationship Manager DSA

4 weeks ago

Gurugram, India AideWiser SolTek Full time

Relationship Manager - DSA

CTC 6 8 LPA

Experience 3 to 4 years

Notice Period 30 days

Any Graduation Degree

Max Age 30 Years.


JOB DESCRIPTION

Role and Responsibility:

Responsible for establishing the brand and managing the sales and business development activities for the Secured & Unsecured Loan segment

Responsible for overall sales and cross-sell targets through building and development of internal team and external channels (micro-connectors, micro-campaigns, and centralized leads) and also maintaining adherence to customer satisfaction and profitability metrics

Monitor the leads and check for the quality of sourcing and ensure quick conversion of prospects as per the targets set

Implement and engage in branch promotion activities for establishing the brand and increasing market coverage

The incumbent is required to have a good knowledge and understanding of the local affordable /mass affluent market

Responsible for customer management including all customer-related queries, issues, and grievances and focus on resolving them at the earliest along with other cross-functional teams in the branch

Ensure that all customer documentation is maintained in the prescribed format and transfer of documents is done safely and seamlessly

Provide market feedback on product offerings, channels, and processes to the senior levels to improve the same

Ploy and ensure adherence by team to effective controls and processes to ensure risks are measured, monitored and controlled on an on-going basis

Collaborate and provide requisite data for risk management and internal audit processes

Responsible for knowing and complying with all the legal requirements as per the law of the land

Support collections team in assessing delinquency

Ability to hire and build DST team and provide support to HR in hiring process Responsible for payment of channel partners (connectors) timely

Ensure DST and channel partners (connector) development through right training initiatives

Model and foster behaviors that support the organizations values and culture creating an atmosphere of trust, cooperation, accountability and dedication to the organization

Monitor individual & team performance and take steps to improve productivity and correct aberrations


Skills Required?

Minimum 3 years of experience

Worked in Business loans in the DSA segment in banks/NBFC/Fintech

Strong analytical & problem-solving skills.

Sound knowledge of MS Excel, MS PPT & MS Word.

Ability to work during stretched hours.

Organized and Methodical

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