Team Leader

4 weeks ago

New Delhi, India Hyatt Corporation Full time

Team Leader - Rooms Controller

Andaz Andaz Delhi IN - DL - New DelhiFront OfficeEntry Level ManagerFull-timeReq ID: NEW012992Local

Summary

Operational

·Checking room blocking for present day, next day and seven days out.

·Assign room according to guest request and preferences whenever possible.

·Pre-register designated guests and prepare key packets.

·Organize and coordinate check-in/pre-registration procedures for arriving groups.

·Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff. Confirm reservations and cancellations.

·Review out-of-order rooms daily. Ensure rates match market codes and document exceptions.

·Verify and adjust billing for guests. Set up/process all guest check-ins/check-outs.

·Activate room keys. Secure valid payment. Identify any over-commitments. Perform duplicate reservation checks; block rooms. Run daily reports. Follow up with guests to ensure their requests or problems have been met to their satisfaction.

·Responsible for coordinating daily arrivals and departures. Communicates all Guest requests. Plans for the week in advance by foreseeing pickup of occupancy and handling the inventory. Ensuring optimum Guest service and satisfaction by being a backbone of Front Office.

·Profile screening/merging/traces and alerts for arrivals of present day, next day and seven days out.

·Checking of emails, responding to queries and arranging show around rooms.

·Coordination with Housekeeping for the rooms of VIPS, Elite (Discoverist, EXplorist, Globalist, Lifetime Globalist and Courtesy Card holders). Special requests & Single women amenities placed in room. Also monitoring Web check INS.

·Checking credit limit – following up with guests on high balance to partially settle bills.

·Screening of arrivals with profile, alerts, traces, transportation updated and consequently rooms to be blocked accordingly.

·Elite guests, long staying guests and suite arrivals to be screened and blocked five days in advance.

·Coordinate with Housekeeping and Engineering to minimize OOS and OOO rooms.

·Next day departure control to be done prior to 19:00 hours. Receive, record, and relay messages accurately, completely, and legibly.

·Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation

·Trace report to be checked and resolved on daily basis for guest’s requests.

·Inventory management and keeping a list of all types of categories.

·Following a set process of rooms follow up for inspected status with floor supervisors.

·Suites Inventory to be managed 14 days in advance.

·Coordination with sales, reservations/revenue for future block, preferences, rooms allocation as per the group requirement.

People

·Supports the implementation of The People Philosophy, demonstrating and reinforcing Hyatt’s Values and Culture Characteristics.

Other duties

·Coordinate tasks and work with other departments.

·Serve as a departmental role model. Develop and maintain positive working relationships with others; support team to reach common goals.

·Comply with quality assurance standards.

·Perform other reasonable job duties as requested by Supervisors.

·Preventive maintenance rooms coordination with Housekeeping.

·Exercises responsible behaviour at all times and positively representing the hotel team and Hyatt International.

·Reads the hotel's Employee Handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety.

·Ensures high standards of personal presentation and grooming.

·Carries out any other reasonable duties and responsibilities as assigned.

Qualifications

·Minimum 2+ years of experience in similar position.

·Ideally with a relevant degree or diploma in Hospitality or Tourism management.

·Excellent problem solving and interpersonal skills.

·Demonstrate a growth mindset

·Coach, mentor & Empower T.E.A.M.

  • Landscaping Team Leader

    4 weeks ago

    New Delhi, India Cole & Yates Recruitment Ltd Full time

    We are recruiting foran experienced Landscaping Team Leader on behalf a company basedjust outside Huntingdon in Cambridgeshire who specialise in theinstallation of landscaping on new build sites covering show areasshow home and standard plot gardens. Theyhave multiple teams and this opportunity is within their SoftLandscapeTeam.Theimportant detail A...

  • Team Leader

    4 weeks ago

    Delhi, India RADIANT Full time

    Job Title: Team Leader - Tourism and Heritage Expert Location: ANDAMAN AND NICOBAR ISLAND Salary: Negotiable Job Description: We are seeking a proficient Team Leader - Tourism and Heritage Expert to lead our dynamic team. As the Team Leader, you will oversee and guide initiatives related to tourism development and heritage conservation, ensuring alignment...

  • Team Leader

    5 days ago

    Delhi, Delhi, India RADIANT Full time

    Job Title: Team Leader - Tourism and Heritage ExpertLocation: ANDAMAN AND NICOBAR ISLANDSalary: NegotiableJob Description:We are seeking a proficient Team Leader - Tourism and Heritage Expert to lead our dynamic team. As the Team Leader, you will oversee and guide initiatives related to tourism development and heritage conservation, ensuring alignment with...

  • Telecalling Team Leader

    3 weeks ago

    New Delhi, India Mudraserve Full time

    Job Requirements Job Title: Telecalling Team LeaderCompany: MudraserveLocation: Janakpuri, DelhiSalary: ₹16,000 - ₹25,000 per month + IncentivesQualification: All Education levelsJob Type: Full TimeExperience: 6 months - 1 year Experience in Customer Support / TeleCallerJob Shift: 6 days working | Day ShiftJob Description:Mudraserve is hiring...

  • Telecalling Team Leader

    1 month ago

    New Delhi, India Mudraserve Full time

    Job Requirements Job Title: Telecalling Team LeaderCompany: MudraserveLocation: Janakpuri, DelhiSalary: ₹16,000 - ₹25,000 per month + IncentivesQualification: All Education levelsJob Type: Full TimeExperience: 6 months - 1 year Experience in Customer Support / TeleCallerJob Shift: 6 days working | Day ShiftJob Description:Mudraserve is hiring...

  • Team Leader

    5 days ago

    Delhi, Delhi, India Madrid Software Full time

    About the job:Company Description: Madrid Software is India's leading Edtech company offering a wide range of online and classroom courses to help students enhance their skills according to market demand. Established in May 2011 by former Cognizant employees, Madrid Software has successfully trained over 20,000 IT professionals. Our institute offers courses...

  • Team Leader

    3 weeks ago

    New Delhi, India Madrid Software Full time

    About the job:Company Description:- Madrid Software is India's leading Ed-tech company offering a wide range of online and classroom courses to help students enhance their skills according to market demand.- Established in May 2011 by former Cognizant employees, Madrid Software has successfully trained over 20,000 IT professionals.- Our institute offers...

  • Team Leader

    1 month ago

    New Delhi, India KK SERVICES Full time

    Create an inspiring team environment with an open communication cultureSet clear team goalsDelegate tasks and set deadlinesOversee day-to-day operationMonitor team performance and report on metricsMotivate team membersDiscover training needs and provide coachingListen to team members’ feedback and resolve any issues or conflictsRecognize high performance...

  • Profee Surgery

    3 weeks ago

    new delhi, India Exela Technologies Full time

    Surgery Team LeaderCPC / CIC / CCS anyone certification is mandatory.10-15 years of experience in Profee Surgery environment.Sound domain knowledge inUrology, ENT & IVR.Work From Officeposition for Chennai location.Own challenging people/project assignments independently and deliver fulfilment of work.Need to own full ownership/leadership responsibility for...

  • Team Leader

    1 month ago

    New Delhi, India Data entry job Full time

    Primary Responsibilities To assist Project Managers for managing multiple projects based on multiple activities To generate and validate daily reports. Required to handle & motivate team members (8-10) to achieve daily targets & Profitability. To understand the client's requirements. Individual will be responsible to co-ordinate with international clients &...

  • Team Leader

    3 weeks ago

    new delhi, India Data entry job Full time

    Primary Responsibilities To assist Project Managers for managing multiple projects based on multiple activities To generate and validate daily reports. Required to handle & motivate team members (8-10) to achieve daily targets & Profitability. To understand the client's requirements. Individual will be responsible to co-ordinate with international...

  • Team Leader

    1 month ago

    new delhi, India Data entry job Full time

    Primary Responsibilities To assist Project Managers for managing multiple projects based on multiple activities To generate and validate daily reports. Required to handle & motivate team members (8-10) to achieve daily targets & Profitability. To understand the client's requirements. Individual will be responsible to co-ordinate with international...

  • Team Leader

    3 weeks ago

    New Delhi, India Data entry job Full time

    Primary Responsibilities To assist Project Managers for managing multiple projects based on multiple activities To generate and validate daily reports. Required to handle & motivate team members (8-10) to achieve daily targets & Profitability. To understand the client's requirements. Individual will be responsible to co-ordinate with international clients &...

  • Team Leader

    5 days ago

    Delhi, Delhi, India Dr Reddy's Laboratories Limited Full time

    Job DescriptionJob SummaryWe are seeking a dynamic and experienced Leader in Engineering and Projects to Lead Engineering Maintenance Operations in Research & Development sites including facility and infrastructure maintenance, support equipment installations and maintenance. To lead modification and improvement engineering and safety projects, coordinate...

  • Team Leader

    5 days ago

    Delhi, Delhi, India Hyatt Corporation Full time

    Team Leader - Rooms ControllerCompany: Andaz DelhiLocation: New DelhiJob Title: Entry Level Manager - Full-timeChecking room blocking for present day, next day and seven days out.Assigning rooms according to guest requests and preferences whenever possible.Preparing key packets and pre-registering designated guests.Coordinating check-in/pre-registration...

  • Technicien(ne) Service Desk

    1 week ago

    Delhi, India TEAM PARTNERS, Membre du groupe Blue Soft Full time

    Job DescriptionDans le cadre de notre développement et pour renforcer notre équipe Valaisanne, nous sommes à la recherche d’un(e) Technicien(ne) Service Desk qui aura également un rôle de chef(fe) d’équipe.Le premier client chez qui vous aurez à intervenir pour une mission de longue durée est basé à Sion. Vous devez donc résider à proximité...

  • Technicien(ne) Service Desk

    1 month ago

    Delhi, India TEAM PARTNERS, Membre du groupe Blue Soft Full time

    Job DescriptionDans le cadre de notre développement et pour renforcer notre équipe Valaisanne, nous sommes à la recherche d’un(e) Technicien(ne) Service Desk qui aura également un rôle de chef(fe) d’équipe.Le premier client chez qui vous aurez à intervenir pour une mission de longue durée est basé à Sion. Vous devez donc résider à proximité...

  • Team Leader Sales

    4 weeks ago

    new delhi, India 5paisa Full time

    Maintaining the departments profitability & effectiveness while increasing customer satisfaction, loyalty, retention rates and exceeding customer expectations.Managing Day to day activities of the teamDeveloping and implementing a timeline to achieve targetsDelegating Task to team membersConducting training of team members to maximise their...

  • Digital Marketing Team Leader

    5 days ago

    Delhi, Delhi, India Prime Think Biz Solutions Private Limited Full time

    Role DescriptionThis is a full-time, on-site role located in Chennai for a Digital Marketing Team Leader. As a Digital Marketing Team Leader, you will be responsible for leading a team of digital marketing professionals and overseeing all digital marketing activities. You will develop and execute digital marketing strategies, manage digital advertising...

  • Digital Marketing Team Leader

    1 month ago

    delhi, India Prime Think Biz Solutions Private Limited Full time

    Role DescriptionThis is a full-time, on-site role located in Chennai for a Digital Marketing Team Leader. As a Digital Marketing Team Leader, you will be responsible for leading a team of digital marketing professionals and overseeing all digital marketing activities. You will develop and execute digital marketing strategies, manage digital advertising...