ServiceNow CMDB Developer

2 months ago

Bengaluru, India Alphanext Technology Solutions Full time
About the Role:

Alphanext Technology Solutions and its customers areseeking an experienced ServiceNow CMDB Architect to join our team.The ideal candidate will have over 3 years of experience in IT andextensive expertise in managing and architecting ServiceNowConfiguration Management Database (CMDB) solutions. This rolerequires a deep understanding of ServiceNow CMDB IT ServiceManagement (ITSM) and the ability to design implement and maintainrobust CMDB architectures.

KeyResponsibilities:
  • Design andarchitect CMDB solutions on the ServiceNow platform to meet clientrequirements.
  • Lead the implementation of CMDBprojects ensuring data integrity and adherence to bestpractices.
  • Develop and maintain CMDBarchitecture documentation including data models workflows andintegration points.
  • Collaborate withstakeholders to gather requirements and translate them intotechnical specifications.
  • Ensure compliancewith ITIL processes specifically around ConfigurationManagement.
  • Integrate CMDB with other ITSMmodules (Incident Problem Change Asset Management).
  • Conduct regular audits to ensure CMDB data accuracy andcompleteness.
  • Provide technical leadership andguidance to junior team members.
  • Troubleshootand resolve issues related to CMDB and relatedintegrations.
Required Skills andExperience:
  • 3 years of handsonexperience with ServiceNow CMDB.
  • Provenexperience in designing and implementing ServiceNow CMDBsolutions.
  • Strong understanding of ITILprocesses especially Configuration Management.
  • Experience with ServiceNow ITSM modules and theirintegration with CMDB.
  • Expertise in ServiceNowdata modeling discovery tools and data normalization.
  • Proficiency in scripting languages such as JavaScript andknowledge of ServiceNow scripting (Business Rules Script IncludesUI Actions).
  • Strong analytical andproblemsolving skills.
  • Excellent communicationand stakeholder management skills.
  • ServiceNowCertified System Administrator (CSA) and Certified ImplementationSpecialist (CIS) CMDB certifications are highlypreferred.

CSA+,CMDB,CIS,Javascript

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