ServiceNow CMDB Developer

2 months ago

Bengaluru, India Alphanext Technology Solutions Full time
About the Role:

Alphanext Technology Solutions and its customers are seeking an experienced ServiceNow CMDB Architect to join our team. The ideal candidate will have over 3 years of experience in IT and extensive expertise in managing and architecting ServiceNow Configuration Management Database (CMDB) solutions. This role requires a deep understanding of ServiceNow CMDB IT Service Management (ITSM) and the ability to design implement and maintain robust CMDB architectures.

Key Responsibilities:
  • Design and architect CMDB solutions on the ServiceNow platform to meet client requirements.
  • Lead the implementation of CMDB projects ensuring data integrity and adherence to best practices.
  • Develop and maintain CMDB architecture documentation including data models workflows and integration points.
  • Collaborate with stakeholders to gather requirements and translate them into technical specifications.
  • Ensure compliance with ITIL processes specifically around Configuration Management.
  • Integrate CMDB with other ITSM modules (Incident Problem Change Asset Management).
  • Conduct regular audits to ensure CMDB data accuracy and completeness.
  • Provide technical leadership and guidance to junior team members.
  • Troubleshoot and resolve issues related to CMDB and related integrations.
Required Skills and Experience:
  • 3 years of handson experience with ServiceNow CMDB.
  • Proven experience in designing and implementing ServiceNow CMDB solutions.
  • Strong understanding of ITIL processes especially Configuration Management.
  • Experience with ServiceNow ITSM modules and their integration with CMDB.
  • Expertise in ServiceNow data modeling discovery tools and data normalization.
  • Proficiency in scripting languages such as JavaScript and knowledge of ServiceNow scripting (Business Rules Script Includes UI Actions).
  • Strong analytical and problemsolving skills.
  • Excellent communication and stakeholder management skills.
  • ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) CMDB certifications are highly preferred.

CSA+,CMDB,CIS,Javascript

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