ServiceNow CMDB Developer

1 month ago


Bengaluru, India Tata Consultancy Services Full time

ServiceNow CMDB Developer


  • Assist in advancing campus-wide asset management solution
  • Facilitate the use of asset management systems to track all hardware and software assets and relationships
  • Maintain detailed records and document all changes using change management
  • Participate in system-wide and campus-wide software groups
  • Technical knowledge of server, application, database, network and storage systems to associate system attributes into the ServiceNow Platform
  • Design, development and implementation of automated processes for populating CMDB and HAM/SAM modules
  • Manage asset data such as hardware serial numbers for the configuration management database (CMDB/ITAM) and ensure information is up-to-date, accurate, and auditable.
  • Establish and monitor processes to assign and track end user computing assets.
  • Manage and track of software license assigned to end users, reviewing, and managing IT resource volume and expenditures against purchase agreements.
  • Strong experience in Integrations with 3rd party tools using (web services, SOAP/REST, email, MID, etc).
  • Experience in loading data into SNOW from third party system using Web Services and Import Sets.
  • Should have experience at UI Scripting, UI Action UI Policy, UI Macro, Business Rules, Workflow development, service-now admin, Reporting in ServiceNow SQL, Database view in ServiceNow
  • Knowledge of technical components such as LDAP, VPN, SSL, SAML/SSO and other widespread enterprise technologies
  • Should be able to create technical documentation for reference and reporting
  • Hands-On experience on MID Server Integrations
  • Implementation experience in ServiceNow Discovery & ITAM modules
  • Hands-on experience in hardware/ software asset reconciliation
  • Experience in installing HAM/SAM Modules


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