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Head of Store

2 months ago

Kolkata, India Ethos Watches Full time
  • Ensuring sales and margins as per agreed budgets.
  • Training, motivating and managing performance of team members.
  • Responsible for Visual Merchandising and mystery shopping scores at the store
  • Establishing relations and networking with customers through high standards of customer service with a personalized approach
  • Keeping updated on new products, brand developments and industry news.
  • Ensuring that operations stay in accordance with SOPs & ICP.
  • Be the administrative in-charge of the store.
  • Must be passionate about delivering friendly and responsive customer service.
  • Must have excellent conversational and interpersonal skills.
  • Must be energetic, proactive and goal oriented.
  • Must have a strong sense of discipline and be eager to learn.
  • Must have high standards of personal grooming and have a friendly manner.
  • Must be able to motivate his team and demand performance.
  • 10 years of experience preferably in retail of premium brand with last 3-5 years in managing of showroom.
  • Minimum Qualification: Graduate