IT Delivery Manager

1 month ago

Pune, India Mouser Electronics Full time

JOB DESCRIPTION
Title: IT Delivery Manager
Location: India

The Information Technology Delivery Manager provides direction and support to multiple IT teams for assigned region. This person will manage staff, act as a technology generalist, foster a positive environment, and provide feedback to corporate management on the performance, dependability, and interactions of local staff. 

ACCOUNTABILITIES & ESSENTIAL FUNCTIONS

Assists with the management of staff across multiple teams, including recruitment, supervision, scheduling, work prioritization, drive productivity, development, career planning, motivation, evaluation, and disciplinary actions. Works with corporate management teams to provide operational planning, including establishing goals, fostering innovation, planning projects, and organizing and negotiating the allocation of resources. Drive communication with various Corporate Management to ensure alignment of day to day and long term directions. Evaluate, negotiate, and recommend external consultants, contractors, and vendors based on project needs using various methodologies for local technology, business, or facility projects. Maintains currency of knowledge with respect to relevant technology, equipment, standards, best practices, and/or systems. Direct the staff to benchmark, analyze, report on, and make recommendations for the continuous improvement and growth of their respective teams and systems. Work closely with business managers to select, plan, and implement solutions to business requirements. Prioritize and escalate problems to the appropriate management and vendors. Leads the implementation of company and technology standards, policies, and procedures, including those for disaster recovery and service provisioning. Ensures the monitoring of global websites, applications, and infrastructure and facilitates timely communication and escalation. Performs miscellaneous job-related duties as assigned. Comply with all company and IS Department Policies and Procedures. Strategize and collaborate with other global IS leaders. Proactively communicate status and health of teams within IS. Develops and maintains a productive work teams by hiring qualified personnel, training, and managing performance. Manages teams with integrity, ethical business practices, and in accordance with Mouser policies, procedures, and practices. Customarily and regularly directs the work of two or more full-time employees or their equivalent. Makes suggestions and recommendation for these employees regarding performance, including hiring, transfer, advancement, and termination. Manages daily operations to meet department and company objectives. Works with minimum supervision and makes independent judgments. Flexible to meet the changing needs of the business and willingness to take on new responsibilities and assignments. Initiates, establishes and maintains highly effective relationships with internal and external business contacts of various cultures, and at all levels. 
Extremely confidential and trustworthy. Demonstrates knowledge, experience and understanding of critical job function of the team and people management. Assists management with development of results oriented strategies. Regular attendance at work is an essential part of the job.

SKILLS & CERTIFICATIONS

Good knowledge of commonly used IT concepts, practices and procedures. Strong knowledge of common computer hardware, software, and peripherals. Knowledge of technology standards and best practices. Knowledge of project management methodologies (i.e. waterfall, Scrum, Kanban). Possesses good interpersonal skills. Proactive and highly effective written and verbal communication. Very good ability to work on multiple assignments and effectively manage time and priorities of staff. Very good organization and project management skills. Possesses strong leadership skills. Able to maneuver in, under, and around work areas and stations as needed to install equipment.

EDUCATION & EXPERIENCE

Bachelor’s Degree in any field, or minimum of 3 years prior work experience that is relevant to the team you will manage. Including: Internal candidates: Minimum 2 years as a highly performing Mouser Team Lead or Supervisor. External candidates: Minimum 3 years as a supervisor or higher-level management position Experience in managing teams for: Help desk support ,Server, Telecommunications, and Network administration or Remote System Monitoring, Software Quality Assurance , application support, Experience in managing multiple IT customer stakeholders simultaneously.


This is a summary of the primary accountabilities and requirements for this position. The company reserves the right to modify or amend accountabilities and requirements at anytime at its sole discretion based on business needs. Any part of this job description is subject to possible modification to reasonably accommodate individuals with disabilities. 

  • Delivery Manager

    1 month ago

    Pune, India Birlasoft Full time

    About Birlasoft:Birlasoft, a powerhouse where domain expertise, enterprise solutions, and digital technologies converge to redefine business processes. We take pride in our consultative and design thinking approach, driving societal progress by enabling our customers to run businesses with unmatched efficiency and innovation. As part of the CK Birla Group, a...

  • Delivery Manager

    1 month ago

    Pune, India Birlasoft Full time

    About Birlasoft: Birlasoft, a powerhouse where domain expertise, enterprise solutions, and digital technologies converge to redefine business processes. We take pride in our consultative and design thinking approach, driving societal progress by enabling our customers to run businesses with unmatched efficiency and innovation. As part of the CK Birla...

  • Delivery Manager

    1 month ago

    Pune, India Birlasoft Full time

    About Birlasoft:Birlasoft, a powerhouse where domain expertise, enterprise solutions, and digital technologies converge to redefine business processes. We take pride in our consultative and design thinking approach, driving societal progress by enabling our customers to run businesses with unmatched efficiency and innovation. As part of the CK Birla Group, a...

  • Delivery Manager

    1 month ago

    Pune, India Birlasoft Full time

    About Birlasoft:Birlasoft, a powerhouse where domain expertise, enterprise solutions, and digital technologies converge to redefine business processes. We take pride in our consultative and design thinking approach, driving societal progress by enabling our customers to run businesses with unmatched efficiency and innovation. As part of the CK Birla Group, a...

  • Delivery Manager

    2 weeks ago

    Pune, India YASH Technologies Full time

    YASH Technologies, a leading enterprise business and technology solution partner for medium and large global customers, is seeking Salesforce Professionals, who thrives on challenge and desires to make a real difference in the business world.Your Role!This is an exciting opportunity for self-starters who are passionate about getting things done, think...

  • Delivery Manager

    2 weeks ago

    Pune, India YASH Technologies Full time

    YASH Technologies, a leading enterprise business and technology solution partner for medium and large global customers, is seeking Salesforce Professionals, who thrives on challenge and desires to make a real difference in the business world.Your Role!This is an exciting opportunity for self-starters who are passionate about getting things done, think...

  • Delivery Manager

    3 weeks ago

    pune, India YASH Technologies Full time

    YASH Technologies, a leading enterprise business and technology solution partner for medium and large global customers, is seeking Salesforce Professionals, who thrives on challenge and desires to make a real difference in the business world. Your Role! This is an exciting opportunity for self-starters who are passionate about getting things done, think...

  • Delivery Manager

    3 weeks ago

    Pune, India YASH Technologies Full time

    YASH Technologies, a leading enterprise business and technology solution partner for medium and large global customers, is seeking Salesforce Professionals, who thrives on challenge and desires to make a real difference in the business world.Your Role!This is an exciting opportunity for self-starters who are passionate about getting things done, think...

  • Delivery Manager

    3 weeks ago

    Pune, India YASH Technologies Full time

    YASH Technologies, a leading enterprise business and technology solution partner for medium and large global customers, is seeking Salesforce Professionals, who thrives on challenge and desires to make a real difference in the business world.Your Role!This is an exciting opportunity for self-starters who are passionate about getting things done, think...

  • Delivery Manager

    4 weeks ago

    Pune, India Cavista Full time

    Software Delivery Manager Sadanand Estates, Veerbhadra Nagar, Baner, Pune, Maharashtra, India, Pune, Maharashtra, India Company Description At Cavista, our mission is to empower organizations with the world’s best technology solutions. We ensure the highest level of client satisfaction through a global network of innovation, and our software solutions...

  • Delivery Manager

    4 weeks ago

    Pune, India Cavista Full time

    Software Delivery Manager Sadanand Estates, Veerbhadra Nagar, Baner, Pune, Maharashtra, India, Pune, Maharashtra, India Company Description At Cavista, our mission is to empower organizations with the world’s best technology solutions. We ensure the highest level of client satisfaction through a global network of innovation, and our software solutions...

  • Service Delivery Manager

    1 day ago

    Pune, India Birlasoft Full time

    About us: Birlasoft appears is a prominent player in the IT industry, emphasizing domain expertise, enterprise solutions, and digital technologies. As part of the CK Birla Group, we boast a substantial professional team committed to upholding the group's legacy. The company places importance on values like Diversity, Equity, and Inclusion (DEI) and Corporate...

  • Service Delivery Manager

    2 days ago

    Pune, India Birlasoft Full time

    About us: Birlasoft appears is a prominent player in the IT industry, emphasizing domain expertise, enterprise solutions, and digital technologies. As part of the CK Birla Group, we boast a substantial professional team committed to upholding the group's legacy. The company places importance on values like Diversity, Equity, and Inclusion (DEI) and Corporate...

  • Software Delivery Manager

    4 weeks ago

    Pune, India CAVISTA Full time

    Job DescriptionJob Description As Delivery Manager you will deliver specific products or transformation through a multidisciplinary and highly skilled digital team. You will be adept at delivering complex digital projects, breaking down barriers for your team, planning at a higher level and getting into details to make things happen when needed. You...

  • Software Delivery Manager

    4 weeks ago

    pune, India CAVISTA Full time

    Job DescriptionJob Description As Delivery Manager you will deliver specific products or transformation through a multi-disciplinary and highly skilled digital team. You will be adept at delivering complex digital projects, breaking down barriers for your team, planning at a higher level and getting into details to make things happen when needed. You will...

  • Project Delivery Manager

    29 minutes ago

    Pune, Maharashtra, India origin hr Full time

    Apply for Project Delivery Manager, Career Progress Consultants in Pune for Year of Experience on

  • IT Delivery Manager

    1 month ago

    pune, India Mouser Electronics Full time

    JOB DESCRIPTION Title: IT Delivery Manager Location: India The Information Technology Delivery Manager provides direction and support to multiple IT teams for assigned region. This person will manage staff, act as a technology generalist, foster a positive environment, and provide feedback to corporate management on the performance, dependability,...

  • Delivery Manager

    1 month ago

    Pune, India Saaki Argus & Averil Consulting Full time

    About the Client : A Leading IT Services Company Job Details: Years of Experience : 15+ years of experience Location : Pune (Work From Office) Employment Type : Permanent Roles and Responsibilities : 1. Delivery Lead for a portfolio of Salesforce Project 2. Experience in Practice Development 3. Pre-Sales Support 4. Account Management, Account Growth...

  • Delivery Manager

    1 month ago

    pune, India Saaki Argus & Averil Consulting Full time

    About the Client : A Leading IT Services Company Job Details: Years of Experience : 15+ years of experience Location : Pune (Work From Office) Employment Type : Permanent Roles and Responsibilities : 1. Delivery Lead for a portfolio of Salesforce Project 2. Experience in Practice Development 3. Pre-Sales Support 4. Account Management,...

  • Delivery Manager

    2 weeks ago

    Pune, India Birlasoft Full time

    About Birlasoft:Birlasoft, a powerhouse where domain expertise, enterprise solutions, and digital technologies converge to redefine business processes. We take pride in our consultative and design thinking approach, driving societal progress by enabling our customers to run businesses with unmatched efficiency and innovation. As part of the CK Birla Group, a...