Service Delivery Manager
2 weeks ago
About us: Birlasoft appears is a prominent player in the IT industry, emphasizing domain expertise, enterprise solutions, and digital technologies. As part of the CK Birla Group, we boast a substantial professional team committed to upholding the group's legacy. The company places importance on values like Diversity, Equity, and Inclusion (DEI) and Corporate Sustainable Responsibility (CSR).
The job description for the Service Delivery Manager position outlines key responsibilities across various domains:
P&L Management: The role involves creating, strategizing, and signing off P&L budgets, ensuring achievement of revenue and operational targets, conducting regular reviews, and leading cost-related initiatives.
Sales & Client Management: Responsibilities include delivering excellent service to clients, ensuring renewals, identifying cross-selling opportunities, proposing new offerings, supporting sales teams, and sharing customer insights.
Service Delivery and Project Management: This entails overseeing project, program, and portfolio management, ensuring smooth project delivery, driving change management, and governing delivery leaders to ensure quality and timely delivery.
Performance Management: Involves cascading goals, managing team performance, rewards, and appraisals.
Resource Management & Utilization: This includes identifying staffing requirements, reviewing resourcing and utilization plans, and collaborating with relevant teams.
The job requires a minimum of 20 years of relevant experience and skills such as excellent people management, knowledge of global IT systems, client-facing experience, domain industry expertise, and analytical capabilities.
The candidate should possess a Masters/Professional Degree and be capable of working closely with vertical leaders, sales teams, and offshore counterparts to ensure client satisfaction and business growth.
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Service Delivery Manager
1 day ago
pune, India Fujitsu Full timeTo qualify for the role, One must have Over 6 years of Service Delivery experience, IT operations environment, preferably in Service Management and overall, more than 10 Years of Experience. He should have strong understanding on WinApp/Wintel, Virtualization, Midrange(RHEL & UNIX) and Citrix technology. Strong understanding ITIL.Service Introduction...
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Service Delivery Manager
2 days ago
Pune, India Fujitsu Full timeTo qualify for the role, One must have Over 6 years of Service Delivery experience, IT operations environment, preferably in Service Management and overall, more than 10 Years of Experience. He should have strong understanding on WinApp/Wintel, Virtualization, Midrange(RHEL & UNIX) and Citrix technology. Strong understanding ITIL.Service Introduction...
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Service Delivery Manager
2 weeks ago
Pune, India Birlasoft Full timeAbout us: Birlasoft appears is a prominent player in the IT industry, emphasizing domain expertise, enterprise solutions, and digital technologies. As part of the CK Birla Group, we boast a substantial professional team committed to upholding the group's legacy. The company places importance on values like Diversity, Equity, and Inclusion (DEI) and Corporate...
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Service Delivery Coordinator
2 months ago
Pune, India GTT Communications Full timeService Delivery Coordinator_ Role Summary: The Service Delivery team is composed of skilled individuals responsible for a range of disciplines. These include Customer/Vendor Communication, coordination of work activities, service delivery and follow-up of delivery progress. Customer/vendor Communication with efficient and timely coordination of activities...
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Service Delivery Lead
7 hours ago
Pune, India KPMG Full timeJob Description: IAM SDM _AM Function: KGS Cyber MSS (IDM Team)Position: Assistant managerLocation: Pune/BangaloreQualification:• Graduation degree in any stream or equivalent / Post-Graduation degree/diploma• Combined Experience of 10+Years & background in IAM and Cyber preferred Job SummaryWe are seeking a highly skilled Service Delivery Lead to...
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Service Delivery Lead
5 hours ago
Pune, India KPMG Full timeJob Description: IAM SDM _AM Function: KGS Cyber MSS (IDM Team)Position: Assistant managerLocation: Pune/BangaloreQualification:• Graduation degree in any stream or equivalent / Post-Graduation degree/diploma• Combined Experience of 10+Years & background in IAM and Cyber preferred Job SummaryWe are seeking a highly skilled Service Delivery Lead to...
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Service Delivery Coordinator
1 month ago
Pune, India Outsourced well Full time**Role Summary**: The service delivery team is composed of skilled individuals responsible for a range of disciplines. These include internal customer Communication, coordination of work activities, service delivery and follow-up of delivery progress. Project Managers/vendor Communication with efficient and timely coordination of activities across all teams...
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Service Delivery Manager-2
4 weeks ago
Pune, India Telstra Full timeEmployment Type Permanent Closing Date 14 Jan 2023 11:59pm Job Title Service Delivery Manager-2 Job Summary Job Description
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Delivery Boy
2 days ago
Pune, India You Laundry Service Full timeJob Requirements Company Name: You Laundry ServiceLocation: Baner, Pune, MaharashtraSalary: â¹12,500 - â¹15,000 per monthQualification: 12th Standard / PUCJob Description:You Laundry Service, a verified employer, is seeking dedicated individuals to join our team as Delivery Boys in Baner, Pune, Maharashtra. As a Delivery Boy, you will be an essential...
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Service Delivery Manager
5 days ago
Pune, India Quorum Software Full timeService Delivery Manager Location: Pune, India or Bangalore, India Model of Work: Hybrid About Quorum Software Quorum Software connects people and information across the energy value chain. Twenty years ago, we built the first software for gas plant accountants. Pipeline operators came next, followed by land administrators, pumpers, and...
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Service Delivery Coordinator
1 week ago
Pune, Maharashtra, India outsourcedwell Full timeMain Responsibilities: The Service Delivery Coordinator will be responsible for delivering orders and ensuring services are delivered on time and to the specified quality. Validating and submitting orders to various telecom vendors across the globe. The role will require matrix managing third party resources (internal & contracted). Main Duties: Responsible...
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Am - Service Delivery
1 week ago
Pune, India Vodafone Full time**Description**: - The Senior Finance Services Advisor provides advice and carries out accurate and timely processing of all financial transactions and maintenance and monitoring of controls, within a shared services environment. The Senior Finance Services Advisor has a good understanding of standardised concepts and procedures within the finance service...
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Service Delivery Coordinator
4 weeks ago
Pune, India GTT Communications Full timeRole Summary: The Service Delivery Coordinator is responsible for understanding and managing the implementation and activation of cloud networking services for GTT clients. The key need for this role is to understand the customer’s project, coordinate internal and external resources, manage 3RD party vendors, ensure valid network configuration, deployment...
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Service Delivery Coordinator
4 weeks ago
Pune, India GTT Communications Full timeRole Summary: The Service Delivery Coordinator is responsible for understanding and managing the implementation and activation of cloud networking services for GTT clients. The key need for this role is to understand the customer’s project, coordinate internal and external resources, manage 3RD party vendors, ensure valid network configuration, deployment...
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Service Delivery Coordinator
4 weeks ago
Pune, Maharashtra, India Outsourced well Full time**Role Summary**: The Vendor Coordinator role sits within the Service Delivery team. This team is composed of skilled individuals responsible for a range of disciplines, which include task allocation and coordination of work activities, service delivery and follow-up of delivery progress. Efficient and timely coordination of Vendor delivery is vital to...
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Associate Service Delivery Manager-2
1 month ago
Pune, Maharashtra, India Ensono Full time**About us (Ensono)** **Job Role**: The Associate Service Delivery Manager (ASDM) possesses IT service knowledge, adept in bringing efficiencies and improvements to disparate processes and systems. The ASDM must be an impeccable communicator that can effectively adapt to their audiences and is a Relentless Ally for the client. **Receiving and Evaluating...
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Service Delivery Co- Ordinator
3 days ago
Pune, India GTT Communications, Inc. Full timeRole Summary: The Service Delivery team is composed of skilled individuals responsible for a range of disciplines. These include Customer/Vendor Communication, coordination of work activities, service delivery and follow-up of delivery progress. Customer/vendor Communication with efficient and timely coordination of activities across all teams is vital...
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Service Delivery Co- Ordinator
3 days ago
pune, India GTT Communications, Inc. Full timeRole Summary: The Service Delivery team is composed of skilled individuals responsible for a range of disciplines. These include Customer/Vendor Communication, coordination of work activities, service delivery and follow-up of delivery progress. Customer/vendor Communication with efficient and timely coordination of activities across all teams is...
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Delivery Manager
4 weeks ago
Pune, India YASH Technologies Full timeYASH Technologies, a leading enterprise business and technology solution partner for medium and large global customers, is seeking Salesforce Professionals, who thrives on challenge and desires to make a real difference in the business world.Your Role!This is an exciting opportunity for self-starters who are passionate about getting things done, think...
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Delivery Manager
1 week ago
Pune, India YASH Technologies Full timeYASH Technologies, a leading enterprise business and technology solution partner for medium and large global customers, is seeking Salesforce Professionals, who thrives on challenge and desires to make a real difference in the business world. Your Role! This is an exciting opportunity for self-starters who are passionate about getting things done, think...