![Athenahealth](https://media.trabajo.org/img/noimg.jpg)
Customer & Technical Training Associate
3 weeks ago
Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Coaching & Training Sr. Associate
We are looking for a Coaching & Training Associate to join our BPO Enablement team. Your Job will be to help athenahealth seamlessly deliver US healthcare RCM service for our clients by training our BPO teams and supporting them with situations anomalies. But enough about us; let’s talk about you.
You are a curious person who is great at identifying problems and seeing them through to resolution. You would rather be an expert in a specific area than a generalist, but still need to know how your work fits in with the bigger picture. You are careful and detail-oriented but at the same time very efficient in your work and are always looking for ways to streamline processes and cut out waste.
The Team:
The operations team holds accountability of critical parts of workflows of athenahealth. We execute driving key initiatives in athenaClinicals and athenaCollector by working with our customers as well as internal stakeholders. We are responsible for leveraging the knowledge in the athenaNet platform in order to improve the product and advance our services.
Job Responsibilities
Preparing creative training material within our Learning Management System Training BPO Trainers on training material to achieve desired quality of service as required by standard operating procedure and support in continuous performance improvement to offer best quality services. Address questions and clarification from teams and identify and quantify work trends with internal team across the division. Accept full ownership and responsibility for special projects.Education & Experience Required:
Bachelor’s degree or equivalent 5-7 years’ experience in fast paced environment Previous experience in healthcare RCM environment, mandatoryKnowledge & Skills:
Healthcare RCM knowledge, mandatory with specific focus on Payment Posting. Analytical skills and excellent communication skills. Problem framing and problem-solving skills. Ability to perform root cause analysis.About athenahealth
Here’s ourvision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
What’s unique about our locations?
From an historic, 19thcentury arsenal to a converted, landmark power plant,allofathenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our10offices across the United States and India —plus numerous remote employees —all work to modernize the healthcare experience, together.
Our company culture might be our best feature.
We don't take ourselves too seriously. But our work? That’s another story.athenahealth develops andimplements products and services that support US healthcare: It’sour chance to create healthier futures for ourselves, for our family and friends, for everyone.
Our vibrant and talented employees — orathenistas, as we call ourselves — spark the innovation and passion needed to accomplishour goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing theirbestselves to work.
Our size makes a difference, too: We are small enoughthatyourindividual contributionswill stand out— butlarge enoughto grow your career with ourresources and established business stability.
Giving back is integral to our culture. OurathenaGivesplatform strives tosupport food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’sCorporate Social Responsibility(CSR)program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.
What can we do for you?
Along with health and financial benefits,athenistasenjoy perks specific to eachlocation, including commuter support, employee assistance programs, tuition assistance,employeeresource groups, and collaborative workspaces — some offices even welcome dogs.
In addition to our traditional benefits and perks, we sponsor events throughout the year, includingbook clubs, external speakers, and hackathons. And weprovideathenistaswithacompany culturebased onlearning,the support of anengaged team,andan inclusive environment where all employees are valued.
We alsoencourage a better work-life balance forathenistaswith our flexibility. Whilewe know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
-
Customer & Technical Training Associate
2 months ago
chennai, India Athenahealth Full timeJoin us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Coaching & Training Sr. Associate We are looking for a Coaching & Training Associate to join our BPO Enablement team. Your Job will be to help athenahealth seamlessly deliver US healthcare RCM service for our clients by...
-
Customer & Technical Training Associate
5 days ago
Chennai, Tamil Nadu, India Athenahealth Full timeJoin us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Coaching & Training Sr. Associate We are looking for a Coaching & Training Associate to join our BPO Enablement team. Your Job will be to help athenahealth seamlessly deliver US healthcare RCM service for our clients by...
-
Solar Technician
4 weeks ago
Chennai, India Pionus Energy Private Limited Full timeRESPONSIBILITY: - Perform testing, measurement, and verification of solar photovoltaic (PV) components/ equipment using infrared (IR) thermography, IV curve tracing (training will be provided), digital multi-meters, meggers, amp clamps, and similar equipment. - Perform visual inspection of all components/ equipment associated with solar facilities up to the...
-
Technical Training Coordinator
3 weeks ago
Chennai, Tamil Nadu, India Hitachi Careers Full timeDescription Business Information: The Hitachi Energy Indian Operations Center (INOPC) is a competence center with around 1500 skilled engineers who focus on tendering, engineering, planning, procurement, functional system testing, installation supervision and commissioning. However, over the last decade, it has evolved to become the largest engineering hub....
-
Technical Training Coordinator
2 months ago
Chennai, Tamil Nadu, India Hitachi Careers Full timeDescription Business Information: The Hitachi Energy Indian Operations Center (INOPC) is a competence center with around 1500 skilled engineers who focus on tendering, engineering, planning, procurement, functional system testing, installation supervision and commissioning. However, over the last decade, it has evolved to become the largest engineering hub....
-
Associate -customer Engagement
6 days ago
Chennai, India Beroe Advantage Procurement Full time**Responsibilities**: - Associate Customer Engagement is the 1st point of contact for a customer, will have 100% ownership in terms of assessing the requirement, evaluating the feasibility of the deliverables along with the research team. - Responsible for crafting out the timelines and delivering the output with the customer. - Associates will have...
-
Associate -customer Engagement
5 days ago
Chennai, Tamil Nadu, India Beroe Advantage Procurement Full timeResponsibilities: Associate Customer Engagement is the 1st point of contact for a customer, will have 100% ownership in terms of assessing the requirement, evaluating the feasibility of the deliverables along with the research team. Responsible for crafting out the timelines and delivering the output with the customer. Associates will have continuous access...
-
Customer Support Associate
2 weeks ago
Chennai, Tamil Nadu, India WITBLOOM TRAINING & PLACEMENT Full timeDesignation: - Customer support associate The job involves 2. Documenting / Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs 3. Understanding multiple products and processes 4. Influencing customers to buy or retain product or service by following a prepared script to give product...
-
Associate -Customer Engagement
1 month ago
chennai, India Beroe Inc Full timeJob Responsibilities: Associate Customer Engagement is the 1st point of contact for a customer, will have 100% ownership in terms of assessing the requirement, evaluating the feasibility of the deliverables along with the research team. Responsible for crafting out the timelines and delivering the output with the customer. Should comprehend...
-
Associate -Customer Engagement
5 days ago
Chennai, Tamil Nadu, India Beroe Inc Full timeJob Responsibilities: Associate Customer Engagement is the 1st point of contact for a customer, will have 100% ownership in terms of assessing the requirement, evaluating the feasibility of the deliverables along with the research team. Responsible for crafting out the timelines and delivering the output with the customer. Should comprehend...
-
Associate -Customer Engagement
2 months ago
Chennai, India Beroe Inc Full timeJob Responsibilities: Associate Customer Engagement is the 1st point of contact for a customer, will have 100% ownership in terms of assessing the requirement, evaluating the feasibility of the deliverables along with the research team. Responsible for crafting out the timelines and delivering the output with the customer. Should comprehend...
-
Associate -Customer Engagement
3 weeks ago
Chennai, India Beroe Inc Full timeJob Responsibilities: Associate Customer Engagement is the 1st point of contact for a customer, will have 100% ownership in terms of assessing the requirement, evaluating the feasibility of the deliverables along with the research team. Responsible for crafting out the timelines and delivering the output with the customer. Should comprehend...
-
Customer Training Coordinator
5 days ago
Chennai, Tamil Nadu, India HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITED Full timeDescription : Business Information : Hitachi Energy is a pioneering technology leader that is helping to increase access to affordable, reliable, sustainable, and modern energy for all. We help to power your home, keep the factories running, and our hospitals and schools open. Come as you are and prepare to get better as you learn from others. Bring...
-
Customer Training Coordinator
3 weeks ago
Chennai, Tamil Nadu, India Hitachi Careers Full timeDescription Business Information :Hitachi Energy is a pioneering technology leader that is helping to increase access to affordable, reliable, sustainable, and modern energy for all. We help to power your home, keep the factories running, and our hospitals and schools open. Come as you are and prepare to get better as you learn from others. Bring your...
-
Customer Training Coordinator
1 month ago
Chennai, Tamil Nadu, India Hitachi Careers Full timeDescription Business Information :Hitachi Energy is a pioneering technology leader that is helping to increase access to affordable, reliable, sustainable, and modern energy for all. We help to power your home, keep the factories running, and our hospitals and schools open. Come as you are and prepare to get better as you learn from others. Bring your...
-
Customer Support Associate
2 weeks ago
Chennai, India MoSahay Associate Full time**Job Types**: Full-time, Fresher **Salary**: Up to ₹16,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift - Rotational shift **Education**: - Bachelor's (required) **Language**: - English (required) - Hindi (required) Ability to Commute: - Chennai, Tamil Nadu (required) Ability to Relocate: - Chennai, Tamil Nadu: Relocate...
-
Customer Support Associate
5 days ago
Chennai, Tamil Nadu, India MoSahay Associate Full timeJob Types: Full-time, FresherSalary: Up to ₹16,000.00 per monthBenefits: Provident FundSchedule: Day shift Rotational shiftEducation: Bachelor's (required)Language: English (required) Hindi (required)Ability to Commute: Chennai, Tamil Nadu (required)Ability to Relocate: Chennai,Tamil Nadu: Relocate before starting work (required)
-
Customer Training Coordinator
3 weeks ago
Chennai, India HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITED Full timeDescription : Business Information : Hitachi Energy is a pioneering technology leader that is helping to increase access to affordable, reliable, sustainable, and modern energy for all. We help to power your home, keep the factories running, and our hospitals and schools open. Come as you are and prepare to get better as you learn from others. Bring...
-
Customer Training Coordinator
4 weeks ago
Chennai, India Hitachi Careers Full timeDescription Business Information :Hitachi Energy is a pioneering technology leader that is helping to increase access to affordable, reliable, sustainable, and modern energy for all. We help to power your home, keep the factories running, and our hospitals and schools open. Come as you are and prepare to get better as you learn from others. Bring your...
-
Customer Training Coordinator
2 weeks ago
chennai, India HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITED Full timeDescription : Business Information : Hitachi Energy is a pioneering technology leader that is helping to increase access to affordable, reliable, sustainable, and modern energy for all. We help to power your home, keep the factories running, and our hospitals and schools open. Come as you are and prepare to get better as you learn from others....