Customer Training Coordinator

2 weeks ago

Chennai, Tamil Nadu, India Hitachi Careers Full time

Description

Business Information :

Hitachi Energy is a pioneering technology leader that is helping to increase access to affordable, reliable, sustainable, and modern energy for all. We help to power your home, keep the factories running, and our hospitals and schools open. Come as you are and prepare to get better as you learn from others. Bring your passion, bring your energy, and plug into a team that appreciates a simple truth: Diversity + Collaboration = Great Innovation.

Visit us -

Our Indian Operations Centre (INOPC) is a competence center with around 2000+ skilled engineers who focus on tendering, engineering, planning, procurement, functional system testing, installation supervision, and commissioning. Over the last decade, INOPC has evolved to become the largest engineering hub serving more than 40 countries across different energy sectors. The team caters to the four business units—Transformers, Grid Integration, Grid Automation, High Voltage and has successfully executed engineering and commissioning for projects in more than 80 countries.

Mission Statement:

The processes for Power Quality Solutions Customer Trainings. In this role, the training coordinator will be responsible to organize the demands related to customer trainings, both during tender stage and during project execution.

Your Responsibilities:

  • The Customer Training Coordinator is responsible to define the training program and calculate the costs to execute it. The training program must be based on the customer requirements and specifications.
  • During the execution, the Training Coordinator is responsible to make sure that all the deadlines are accomplished, and the trainings are planned well in advance, including material preparation, updates, logistics and resources. The Customer Training Coordinator is responsible to make sure that the necessary alignment is done with the different departments, being responsible to organize and coordinate meetings and processes.
  • This role is part of the Engineering team and will interact cross functionally in the organization. The Customer Training Coordinator will be working closely with different departments and units across the globe since many of the trainings are prepared on demand for them.
  • Update Training documentation, develop and standardize the training material and make it accessible to the organization.
  • Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your Background:

  • Any Degree (Non-Engineering) / Diploma from a recognized university.
  • The most important aspect to succeed in the role is to have the right attitude and effective communication skills, both with people from inside and outside of the organization.
  • Experience with formatting and preparing training material is required.Candidate should be driven, well organized, communicative and have passion for training and developing people.
  • The candidate must be able to influence managers and colleagues at all levels of the organization.
  • Fluency in English, both spoken and written is must.
  • Experience with Engineering technical trainings will be considered added value.

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