Tech Support
2 months ago
Roles andResponsibilities
Thisrole will be responsible for Onboarding of WABAclients.
Whichwill include to ensure that they should have FBverified.
Ifthey dont have FB verified FBM agent needs to get the processcompleted with theclient.
Thisrole will be responsible for doing essential follow up until theactivation process getscompleted.
Reportsneed to be built monthly weekly for activationstatus.
Candidatesshould have good written and spoken Englishskills.
Idealcandidates must have good customer support etiquettes.
Requirements
Strongwritten and spoken Englishskills.
Excellentcustomer service skills with a positive and helpfulattitude.
Abilityto learn quickly and adapt to newprocesses.
Strongorganizational skills and the ability to manage multiple taskssimultaneously.
Proficientin using computers and comfortable with various softwareapplications (e.g. Microsoft OfficeSuite).
Benefits
Gainvaluable experience in client onboarding andsupport.
Learnabout the WABA platform and the SAASindustry.
Developstrong communication and customer serviceskills.
Workin a fastpaced and dynamicenvironment.
Potentialfor fulltime employment upon graduation (ifapplicable).
Currently enrolled in a Bachelor's or Master's degree program,preferably in Business Administration, Marketing, or a relatedfield. Strong passion for sales and a desire to pursue a career insales or business development. Excellent communication skills, bothverbal and written. Confidence and resilience to handle rejectionand overcome objections. Ability to work independently and as partof a team in a fast-paced environment. Proficiency in MicrosoftOffice Suite (Word, Excel, PowerPoint).
Education
Bachelor's
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