Asst. Manager Front Office
7 days ago
- Guest Services Management:
- Ensure smooth and efficient check-in and check-out processes.
- Address guest inquiries, concerns, and complaints in a professional and timely manner.
- Provide personalized services to guests to enhance their experience and loyalty.
- Oversee reservations, room assignments, and upgrades.
- Manage VIP guests and special requests, ensuring all details are met.
- Team Leadership & Supervision:
- Supervise and lead the front office team, including receptionists, concierges, bell staff, and others.
- Train and develop front desk staff to ensure they are knowledgeable, professional, and customer-focused.
- Create and maintain staff schedules, ensuring adequate coverage during peak periods.
- Conduct regular performance evaluations and provide feedback to improve performance.
- Operational Efficiency:
- Ensure front desk operations comply with hotel policies and procedures.
- Maintain up-to-date knowledge of the hotels services, amenities, and special offers to inform guests and staff.
- Handle all administrative tasks related to guest records, billing, and room assignments.
- Maintain the cleanliness and organization of the front office area.
- Oversee inventory management of office supplies and guest amenities.
- Revenue & Financial Management:
- Assist in the implementation of pricing strategies to maximize revenue and occupancy rates.
- Handle guest billing and payments, ensuring accuracy in charges and payments.
- Ensure proper cash handling and balance of financial transactions.
- Analyze occupancy reports, revenue trends, and other key performance indicators (KPIs) to support hotel objectives.
- Collaboration with Other Departments:
- Coordinate with housekeeping, maintenance, and food & beverage departments to ensure smooth operations.
- Communicate guest preferences, requests, and complaints to relevant departments.
- Work with the sales and marketing teams to promote hotel services and special packages.
- Crisis Management:
- Respond to and manage emergency situations, ensuring guest and staff safety.
- Implement and oversee emergency protocols and procedures, including fire evacuations and medical incidents.
- Handle difficult guest situations with tact, maintaining professionalism under pressure.
- Technology & Software:
- Utilize hotel management software (PMS) for room bookings, guest data, billing, and reporting.
- Ensure the proper functioning of front office technology, including the reservation system and check-in/check-out terminals.
- Maintain knowledge of online booking systems, OTA platforms, and revenue management tools.
- Quality Control & Continuous Improvement:
- Regularly review guest feedback (e.g., surveys, online reviews) to identify areas for improvement.
- Implement service improvements based on guest feedback and operational insights.
- Monitor the performance of front office staff to ensure high service standards are consistently met.
-
Assistant Front Office Manager
1 week ago
Bareilly, India Hotel Swarn Towers Full timeCompany DescriptionHotel Swarn Towers is a 3 Star Business Hotel in Bareilly offering banquet venues, 2 restaurants, and a bar. Conveniently located near the railway station, it caters to the needs of business travelers, providing comfort and amenities for a relaxing stay. The hotel is renowned for its exceptional service standards and attention to detail,...
-
Assistant Front Office Manager
1 week ago
Bareilly, India Hotel Swarn Towers Full timeCompany DescriptionHotel Swarn Towers is a 3 Star Business Hotel in Bareilly offering banquet venues, 2 restaurants, and a bar. Conveniently located near the railway station, it caters to the needs of business travelers, providing comfort and amenities for a relaxing stay. The hotel is renowned for its exceptional service standards and attention to detail,...
-
Assistant Front Office Manager
6 days ago
Bareilly, India Hotel Swarn Towers Full timeCompany Description Hotel Swarn Towers is a 3 Star Business Hotel in Bareilly offering banquet venues, 2 restaurants, and a bar. Conveniently located near the railway station, it caters to the needs of business travelers, providing comfort and amenities for a relaxing stay. The hotel is renowned for its exceptional service standards and attention to...
-
Front Office Leadership Professional
7 days ago
Bareilly, Uttar Pradesh, India Royal Kingdom By Sarovar Portico Full timeJob Summary">The Front Office Leadership Professional will oversee the smooth operation of the front office, ensuring exceptional guest experiences and maximizing revenue opportunities. This role requires a skilled leader who can manage staff effectively, maintain high service standards, and drive operational efficiency.">Main Responsibilities">">Guest...
-
bareilly, India Hotel Swarn Towers Full timeCompany Description Hotel Swarn Towers is a 3 Star Business Hotel in Bareilly offering banquet venues, 2 restaurants, and a bar. Conveniently located near the railway station, it caters to the needs of business travelers, providing comfort and amenities for a relaxing stay. The hotel is renowned for its exceptional service standards and attention to detail,...
-
bareilly, India Hotel Swarn Towers Full timeCompany DescriptionHotel Swarn Towers is a 3 Star Business Hotel in Bareilly offering banquet venues, 2 restaurants, and a bar. Conveniently located near the railway station, it caters to the needs of business travelers, providing comfort and amenities for a relaxing stay. The hotel is renowned for its exceptional service standards and attention to detail,...
-
Hospitality Operations Manager
1 week ago
Bareilly, Uttar Pradesh, India Hotel Swarn Towers Full timeHotel OverviewHotel Swarn Towers, a 3-Star Business Hotel in Bareilly, offers an ideal blend of comfort and convenience for business travelers. With its prime location near the railway station, the hotel provides easy access to various amenities, including banquet venues, 2 restaurants, and a bar.Job SummaryWe are seeking a highly skilled Assistant Front...
-
Asst Manager Technical Sales
56 minutes ago
Bareilly, India Shachi Engineering Full timeEducation Requirements:BE in Mechanical EngineeringExperience Requirements:8-10 years of relevant experience in lead conversionHands-on experience with CRM systemsSkills and Qualifications:Knowledge of Spray Dryer and Evaporator processesExcellent communication skillsProficiency in English, Marathi, and HindiResponsibilities:Sales and Lead...
-
Receptionist
6 months ago
Bareilly, India SIGMA MRI & DIAGNOSTIC CENTRE Full time1 YEAR EXPERIENCE - CCC+ - COMPUTER KNOWLEDGE * **Salary**: ₹8,000.00 - ₹10,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Bareilly, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required) **Experience**: - Microsoft Office: 1 year (preferred) - Front desk - Receptionist: 1 year (preferred) -...
-
Senior Field Officer
4 weeks ago
Bareilly, Uttar Pradesh, India Inventive Software Solutions Private Limited Full timeWe are seeking a skilled Senior Field Officer to join our team at Inventive Software Solutions Private Limited. The selected candidate will be responsible for installing smart meters at various locations. Key Requirements:ITI, B.TECH (ELECTRICAL), or DIPLOMA ELECTRONICS qualification0 years of experience in smart meter installationThis is a fantastic...
-
Chief Medical Officer
6 months ago
Bareilly, India KINGONE HEALTHCARE PROJECTS PRIVATE LIMITED Full time**Chief Medical Officer** Provide medical leadership and expertise to drive the organization's mission, vision, and strategic goals. Develop and implement clinical policies, protocols, and quality standards to ensure the provision of safe and effective patient care. Collaborate with the executive team and other stakeholders to establish and execute the...
-
Human Resources Officer
2 months ago
bareilly, India Chinmaya Vishwavidyapeeth Full timeChinmaya Vishwa Vidyapeeth (Deemed to be University) is the only university in the 'de novo' category in Kerala with immense potential and state-of-the-art infrastructure. Established in 2017, its core mission is to blend the ancient and time-tested wisdom of India with present-day knowledge fields.Applications are invited from suitable candidates for HR...
-
Sales Officer Bareilly
5 months ago
Bareilly, Uttar Pradesh, India FERRERO Full time. **Company Profile**: Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in 55 countries, with products sold in more than 170,...
-
Tcs-tbi Essay
6 months ago
Bareilly, India Awign Enterprises Pvt. Ltd. Full timeROLES & RESPONSIBILITIES Collect material from the office and travel to school Meet-Greet & Ensure AV is setup for screening videos - 30 mins [if the school has AV equipment] Play 3 videos - 25 Mins Conduct Quiz - 5 questions - 20 mins Conduct Essay Writing - 60 Mins (Max) Tally collected back Essay sheets & fill 'Event Completion Form ' in front of...
-
Sales coordinator
3 weeks ago
Bareilly, India Airtel Full timeFunction : Sales Reporting To: ZBM Purpose of the Job Directly responsible for voice/Data numbers (Mobile/Front Line/3 G/4 G) from the region. Create a culture of systems and processes that consistently meet and exceed performance standards through uniform deployment of timely and accurate information. Weekly & Monthly reports - Data OB, Target...
-
Area Sales Officer
6 months ago
Bareilly, India Fexmy Food Manufacturing Industries Full time**Title: Area Sales Officer (ASO)** **Responsibilities & Duties**: - Regularly review sales data and create reports for senior-level Manager - “Get the sale” using various customer sales methods (door-to-door, cold calling, presentations etc) - Forecast sales, develop “out of the box” sales strategies/models and evaluate their effectiveness -...
-
Sales coordinator
3 weeks ago
Bareilly, India Airtel Full timeFunction : SalesReporting To: ZBMPurpose of the JobDirectly responsible for voice/Data numbers (Mobile/Front Line/3 G/4 G) from the region. Create a culture of systems and processes that consistently meet and exceed performance standards through uniform deployment of timely and accurate information. Weekly & Monthly reports - Data OB, Target vs. achievement...
-
Housekeeping Supervisor
2 weeks ago
Bareilly, India Royal Kingdom By Sarovar Portico Full timeTeam Supervision and ManagementAssign daily tasks and responsibilities to housekeeping staff, ensuring efficient workflow.Monitor staff performance, provide feedback, and address any performance issues.Train new employees on housekeeping standards, procedures, and safety protocols.Conduct regular briefings and communication meetings to update staff on...
-
Business Development Officer
1 month ago
Bareilly, Uttar Pradesh, India 2coms Full timeJob DescriptionAs a Business Development Officer - Other Markets at 2coms, you will be responsible for growing the business of a branded consumer painting service. This includes ensuring customer satisfaction by delivering high-quality service and adequate supervision of sites, improving response times, sales pitches, lead conversion, and product...
-
Business Development Officer
1 month ago
Bareilly, Uttar Pradesh, India 2coms Full timeJob SummaryWe are seeking a highly motivated and experienced Business Development Officer to join our team at 2coms. The successful candidate will be responsible for growing our business in the designated territory by developing and maintaining relationships with key stakeholders, identifying new business opportunities, and driving sales growth.Key...