Lead Calypso L3 Support

5 months ago

Thane, India NTT DATA Full time

Skill :: Lead Calypso L3 Support
Experience Range :: (-) Years

Work Location :: PAN INDIA.

Job Description :: 

1) Supporting business on day-to-day Queries, resolution of business issues, maintaining a release cycle, enhancing and maintaining the Automation Regression Tool (CATT) Conducting detailed analysis of incidents, identifying patterns, and proposing preventive measures Developing and maintaining a knowledge base of common issues, workarounds, and solutions Collaborating with the development team to escalate and track software bugs and feature requests.

2) Co-ordinating release cycles, prioritisation meetings with CTB team Responsibility of knowledge transfer sessions from CTB Overnight (on-call) batch support for London and Singapore desk Assisting in the creation and review of technical documentation for end-users and support teams

3) Provide test scenarios and support to business during testing cycle You will have expertise in; Capital markets, with particular exposure to various asset classes like FX, Commodities, Fixed Income products and the associated high-level product lifecycle Proficient understanding of the Calypso platform especially back office e.g. collateral management, FX settlements, security lifecycle processing and settlements, ISO integration, cash and custody management Calypso knowledge and exposure to incident management tools like JIRA, Cherwell.

4) Exposure to release management software like Git hub, Team city OR Jenkins Exposure to CATT (Calypso automation testing tool) Knowledge of relevant programming languages and scripting for effective troubleshooting.

5) Basic PL/SQL and Unix knowledge is desirable.

6) Strong analytical and problem-solving skills to identify root causes of complex issues.

7) Excellent communication skills to effectively convey technical information to both technical and non-technical stakeholders. Ability to prioritise and manage multiple tasks in a fast-paced environment Functional understanding of Capital Markets covering: FX Securities Collateral Margining Cash-Management Corporate Actions Trade Lifecycle Trade Confirmation, Settlements, Accounting Regulations - IOSCO, SWIFT ISO Standards (Desirable) 

  • Qa lead

    4 weeks ago

    Thane, India Network Intelligence Full time

    Job purpose: As the Lead of Quality Assurance (QA), you will be responsible for overseeing the development and implementation of a comprehensive quality framework for all service deliveries in alignment with ISO 9001, ISO 20000, and EFQM frameworks. Your primary focus will be on ensuring consistent process efficiency, effectiveness, and compliance across...

  • QA Lead

    4 weeks ago

    thane, India Network Intelligence Full time

    Job purpose: As the Lead of Quality Assurance (QA), you will be responsible for overseeing the development and implementation of a comprehensive quality framework for all service deliveries in alignment with ISO 9001, ISO 20000, and EFQM frameworks. Your primary focus will be on ensuring consistent process efficiency, effectiveness, and compliance across our...

  • Application Support Lead

    1 day ago

    Thane, India SATMAT TECHNOLOGIES Full time

    Job Title: Application Support LeadExperience: 5-8 YearsJob Summary: We are seeking an experienced Application Support Lead to oversee and manage the support of our applications. The ideal candidate will have strong expertise in database programming, performance tuning, and troubleshooting. You will be responsible for ensuring the smooth operation of...

  • QA Lead

    1 month ago

    Thane, India Network Intelligence Full time

    Job purpose: As the Lead of Quality Assurance (QA), you will be responsible for overseeing the development and implementation of a comprehensive quality framework for all service deliveries in alignment with ISO 9001, ISO 20000, and EFQM frameworks. Your primary focus will be on ensuring consistent process efficiency, effectiveness, and compliance across our...

  • QA Lead

    3 weeks ago

    Thane, India Network Intelligence Full time

    Job purpose: As the Lead of Quality Assurance (QA), you will be responsible for overseeing the development and implementation of a comprehensive quality framework for all service deliveries in alignment with ISO 9001, ISO 20000, and EFQM frameworks. Your primary focus will be on ensuring consistent process efficiency, effectiveness, and compliance across...

  • ▷ [High Salary] QA Lead - Cybersecurity

    1 week ago

    Thane, India Network Intelligence Full time

    Job purpose:As the Lead of Quality Assurance (QA), you will be responsible for overseeing the development and implementation of a comprehensive quality framework for all service deliveries in alignment with ISO 9001, ISO 20000, and EFQM frameworks. Your primary focus will be on ensuring consistent process efficiency, effectiveness, and compliance across our...

  • Qa Lead

    1 month ago

    Thane H.O, India Network Intelligence Full time

    Job purpose: As the Lead of Quality Assurance (QA), you will be responsible for overseeing the development and implementation of a comprehensive quality framework for all service deliveries in alignment with ISO 9001, ISO 20000, and EFQM frameworks. Your primary focus will be on ensuring consistent process efficiency, effectiveness, and compliance across our...

  • Information Technology Executive

    5 months ago

    Thane, India School Full time

    To act as the key contact person for School Employees regarding any IT issues Smartboard Troubleshooting and Maintenance Desktop & Laptop Troubleshooting and Maintenance Server, LAN & WAN Troubleshooting and Maintenance Printing & Imaging Devices Troubleshooting and Maintenance PM activity of Desktop, Smartboards, Server & Printers Good understanding...

  • Infrastructure Monitoring

    5 months ago

    Thane, India thyssenkrupp Materials IT Services India Pvt. Ltd Full time

    Company **Your responsibilities**: - Perform monitoring and health-checks on various components of IT Infrastructure including clients, servers, and network equipment. - Use tools to perform monitoring; identify issues; perform elementary diagnostics; explore possibility to resolve the issues; and for complex topics forward the issue to L2 / L3 with...

  • Application Support Engineer

    3 weeks ago

    Thane, India SATMAT TECHNOLOGIES Full time

    Job Title: Application Support Engineer Locations :- Thane Experience: 2-5 Years SQL (MS SQL, PostgreSQL), Application Monitoring, Docker, Troubleshooting Job Summary: We are looking for skilled Application Support Engineers to join our team and work under the guidance of the Application Support Lead. The ideal candidates will have a strong background in...

  • Palo Alto

    2 weeks ago

    Thane, India Tata Consultancy Services Full time

    Role: Palo AltoExperience: 4 - 6 YearsLocation: BangaloreJob Descriptions:Excellent knowledge (L2/L3) on the Network Security Firewall Palo Alto with proficiency in APP-ID, URL Filtering, Decryption, Global Protect, USER-ID, Security & Logging Profiles and worked with Deployment and Migrations.Good Hands-on experience with Other Firewalls like ASA &...

  • Production Support Manager

    4 days ago

    Thane, India Euronet Full time

    Euronet Worldwide is a NASDAQ listed transactions and payments processing major with strong presence in North America, Europe, Middle East, India, and the Asia-Pacific regions. Today we are one of the world’s foremost providers of electronic payment and transaction processing solutions for financial institutions, retailers, service providers and individual...

  • Production Support Manager

    3 days ago

    thane, India Euronet Full time

    Euronet Worldwide is a NASDAQ listed transactions and payments processing major with strong presence in North America, Europe, Middle East, India, and the Asia-Pacific regions. Today we are one of the world’s foremost providers of electronic payment and transaction processing solutions for financial institutions, retailers, service providers and individual...

  • Production Support Manager

    1 day ago

    thane, India Euronet Full time

    Euronet Worldwide is a NASDAQ listed transactions and payments processing major with strong presence in North America, Europe, Middle East, India, and the Asia-Pacific regions. Today we are one of the world’s foremost providers of electronic payment and transaction processing solutions for financial institutions, retailers, service providers and individual...

  • Production Support Manager

    6 days ago

    thane, India Euronet Full time

    Euronet Worldwide is a NASDAQ listed transactions and payments processing major with strong presence in North America, Europe, Middle East, India, and the Asia-Pacific regions. Today we are one of the world’s foremost providers of electronic payment and transaction processing solutions for financial institutions, retailers, service providers and individual...

  • Sales Support Executive

    5 months ago

    Thane, India Opt4Solution Private Limited Full time

    **Manage inbound and outbound calls from IndiaMART leads**: Respond to inquiries from potential customers on IndiaMART. Qualify leads by understanding their needs and budget. Schedule appointments with qualified leads for our sales representatives. Generate leads: Conduct outbound calls to identify potential customers. Utilize various lead generation...

  • Production Support Manager

    6 days ago

    thane, India Euronet Full time

    Euronet Worldwide is a NASDAQ listed transactions and payments processing major with strong presence in North America, Europe, Middle East, India, and the Asia-Pacific regions. Today we are one of the world’s foremost providers of electronic payment and transaction processing solutions for financial institutions, retailers, service providers and individual...

  • Infrastructure Monitoring

    5 months ago

    Thane, India thyssenkrupp Materials IT Services India Pvt. Ltd Full time

    Company **Your responsibilities**: - Perform monitoring and health-checks on various components of IT Infrastructure including clients, servers, and network equipment. - Use tools to perform monitoring; identify issues; perform elementary diagnostics; explore possibility to resolve the issues; and for complex topics forward the issue to L2 / L3 with...

  • Customer Support Representative

    3 months ago

    Thane, India Tidal Wave Solutions Full time

    Job Description: Customer support executive Experience: 1.5 to 6 years Location: Mumbai About the Company: Company Name is a leading fin-tech company specializing in innovative payment solutions. Our mission is to streamline and enhance the payment process for businesses and consumers through cutting-edge technology and exceptional service. **Job...

  • Network Administrator

    2 months ago

    thane, India Tata Consultancy Services Full time

    TCS Hiring for: Network Administrator Network Switching(LAN Technology)Required Experience: 8 to 10 YearsLocation: HyderabadMust Have: Technologies that are needed for L2/L3 Engineer for LAN Team. Cisco NWProducts . FortiGate Firewall. Aruba Switching. Aruba Wireless Networking. CPPM (Clear Pass Policy Manager) Radius Authentication. Mobility Master...