Lead-BCU Branch Banking

1 week ago


Navi Mumbai, India IDFC FIRST Bank Full time

Role/ Job Title:  Lead-BCU Branch Banking

Function/ Department:  Rural Banking

Job Purpose:

To ensure effective Process Design & Implementation across rural branches and have proper controls in place. To liaison with the stakeholders on process changes/ new product roll-out to end user along with training.

Roles & Responsibilities:

Identify gaps with respect to existing branch banking processes / Own and align process goals to business goals/Drive operational efficiency through process changes. Design of new process/SOPs related to branch banking in line with the regulatory/internal guidelines. Designing/implementing/tracking control mechanism for ensuring good branch health. Maintaining branch compliance parameters in good health and ensuring the branch is up to the mark on all critical parameters. Every change to be disseminated to branch staff and evidenced through circulars, classroom sessions and tests. Preparing contents & conducting trainings in train the trainer model for seamless operation at branches. Supporting the branches for day-to-day branch operations, service & process related issues. Supervise, manage, and motivate team to increase productivity, build team synergy, clearly communicating expectations, identify knowledge gap & training needs. Collaborating with other stakeholders viz Compliance, Audit, IT to ensure seamless operations as per extant bank policies in branches.

Secondary Responsibilities:

Participating in various Bankwide projects/digital initiatives. Supporting peer teams for their various branch related requirements

  Managerial and Leadership Responsibilities: 

Represent Rural Branches/ BCU in interactions with Business, Compliance, Peer Urban verticals, Vendors, and other stakeholders.

Education Qualification: 

Graduation: Any Graduation

Post-graduation: Any Post-graduation (MA, MCOM, MSC)

Professional Qualification/Certification: Chartered Accountant (CA)

Experience:  10 to 18 years of relevant experience.



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