Team Leader
4 months ago
Role as a team leader in Master Data is of a Front-line manager managing MDM executives in day to day service delivery of the respective country/ies in Customer / Vendor / Article Master Data and controlling function. Acts as a conjunct point in cascading information from both ends between the Assistant Manager and the executives.
- Leave management
- Work Monitoring
- Training plan
- Approving the process improvement ideas
- Testing’s for any process changes
Key responsibilities & accountabilities
- This position will support operations by monitoring and analyzing master data, key data, and master relationship data within the organization.
- Ensures master data integrity in key systems as well as maintaining the processes to support the data quality.
- Should have knowledge of MDG, MDW and SAP is must.
- Monitoring team performance with respect to TAT, Productivity & Quality.
- Monitoring the ageing buckets, ICF control checks
- Driving Employee engagement within the team.
- Driving Improving projects by self, ideations with team.
- Conducting team meetings on regular basis to discuss the process health with the team.
- Conducting performance review with the team on monthly basis.
- Preparation of Qtrly Incentives for team.
- Conduct and review annual appraisals of the team members.
- Sharing feedback with the team on a regular basis.
- Leave Management for self and team.
- Co-ordinate with other teams to ensure smooth operations like IT, Ops & Infra.
- Drive & Conduct (as per feasibility) UAT testing’s for any process changes be that by Automation, Process Improvements like EDI, SIS, Workflow implementations.
- Close Liaison with Process Owner and Process Experts on a regular basis to do Process Analysis.
- Interacting with customers on Process Quality and Updates for the process topics or for addressing any challenges.
Participate & Assist in analysis for Monthly Governance ppt and meetings.
Qualifications
Managerial Requirements
- Time Management.
- People Management with respect to feedback and handholding.
- Empathy towards Process and People.
- Discipline towards Monitoring of Process Health.
- Proactive in both escalations and appreciation.
- Eye for detail
Required functional skills
- Thorough Knowledge of SAP (PP, MM) module.
- Experience working with industry standards, regulations, and guidelines in database warehousing and other relevant systems.
- Proven experience in supervising a team within Master Data processes in a complex and international business environment (ideally wholesale or retail industry).
- Work closely with the business/IT to ensure alignment of master data rules and the operations of the application meet all requirements.
- Knowledge of ICF controls
- Expertise in using MS Office tools
- Communication and presentation skills.
- Knowledge of Quality Tools like Problem Solving techniques.
- Six Sigma Yellow Belt Trained.
Additional Information
- Should have Basic knowledge in accounting
- Should be a fresher with no work experience
- Basic computer knowledge with MS-Office, Outlook and browsing skills
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