MS Engineer

1 month ago

Chennai, India NTT DATA Full time

Job Description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Security Managed Services Engineer (L1) is responsible for providing a managed service to clients to ensure that their Firewall infrastructure remain operational through proactively identifying, investigating, and routing the incidents to correct resolver group. Their primary objective is to ensure zero missed service level agreement (SLA) conditions. This role focuses on first-line support for standard and low complexity incidents and service requests.

This role may also contribute to / support on project work as and when required.

What you'll be doing

Key Roles and Responsibilities:

Monitors client infrastructure and solutionsIdentifies problems and errors prior to or when they occurRoutinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reductionInvestigates first line incidents assigned and identifies the root cause of incidents and problemsProvides telephonic or chat support to clients when requiredSchedules maintenance activity windows for patching and configuration changesFollows the required handover procedures for shift changes to ensure service continuityReports and escalates incidents where necessaryEnsures the efficient and comprehensive resolutions of incidents and requestsUpdates existing knowledge articles or create new onesIdentifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunitiesMay also contribute to / support on project work as and when requiredMay work on implementing and delivering Disaster Recovery functions and tests


Knowledge, Skills and Attributes:

Ability to communicate and work across different cultures and social groupsAbility to plan activities and projects well in advance, and takes into account possible changing circumstancesAbility to maintain a positive outlook at workAbility to work well in a pressurized environmentAbility to work hard and put in longer hours when it is necessaryAbility to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interruptingAbility to adapt to changing circumstancesAbility to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey


Academic Qualifications and Certifications:

Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience)CCNA or relevant level 1 Network Security certification is good to have. Certifications carry additional weight on a candidate’s qualification for the role.


Required Experience:

Entry-level experience with troubleshooting and providing the support required in security / network/ data centre/ systems/ storage administration and monitoring Services within a medium to large ICT organisationBasic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Security, Network, Data Centre, Telephony, etc.)Working knowledge of ITIL processes

Workplace type:

Remote Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Apply Apply Back to search results

  • Java MS

    7 months ago

    Chennai, India Virtusa Full time

    Java MS - CREQ179114 Description We are looking for a talented Senior Software Engineer with a strong technical background and expertise in Java, Microservices/REST APIs, Spring Boot/NodeJs, MQ/Kafka, Database (SQL/NoSQL), AWS cloud services (EC2, S3, Lambda, RDS, step functions), Dockers/Kubernetes, IAM, Security. Optional skills in Python/Golang/GraphQL...

  • Etl data engineer

    2 months ago

    Chennai, India Tata Consultancy Services Full time

    Role - MS Fabric Experience- 6 to 12 yrs Location- Pan India JD- Primary Responsibilities: Design and build Data Warehouse structures (databases and SSAS cubes); Develop unique, simple solutions to meet the immediate and long-term needs of information customers and stakeholders; Develop data architecture, data modelling, and ETL mapping...

  • Java MS Developer

    6 months ago

    Chennai, India Virtusa Full time

    Java MS Developer - CREQ193296 Description 1. Strong Core Java with understanding of JDK 17 2. Spring Boot 3. Spring Security and Understanding of Authentication OAuth2 and Authorization RBAC, ABAC 3. REST and Messaging based cloud native micro services 4. Apache Kafka Confluent Kafka 5. Oracle for backend 6. Docker Containerization, Kubernetes - working...

  • MS Application Support

    5 months ago

    Chennai, India Virtusa Full time

    MS Application Support - CREQ192676 Description Application Support Primary Skills Release Management Secondary Skills CICD support Java/JavaScript SQL JD As an experienced Application Support Engineer working for our leading client, you serve as a member of the release team handling multiple activities related to quarterly project releases and off...

  • Jr. Engineer

    9 months ago

    Chennai, India MS. R.K & Sons Full time

    We are looking for an innovative Jr. Engineer / QC Engineer - (Tender) to design, develop and construct a huge range of projects of the physically and naturally built environment from conception through to completion. You will have a say in how the world looks like, work in a fast growing dynamic industry, contribute towards healthy economies and make a...

  • Technical Specialist –MS, Storage

    2 months ago

    Chennai, India NTT DATA Full time

    Job Description Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.Your day at NTT...

  • Data Entry Operator/computer Operator

    2 months ago

    T Nagar, Chennai, Tamil Nadu, India Ms SIVAKUMAR & ASSOCIATES Full time

    **Job Summary** Experience in secretarial work with system knowledge - proficiency in MS Word and Excel is essential. Valuation report generating experiences(with practicing valuer ) for banks like UBI, PNB, UCO, SBI, Lic hfl etc. preferable. Qualification : Any degree (civil engineer preferred) Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: - Day...

  • Senior Engineer-MS, Network

    2 months ago

    Chennai, India NTT DATA Full time

    Job Description Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.Your day at NTT...

  • Technical Specialist

    2 months ago

    Chennai, India NTT DATA Full time

    Job Description Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.Your day at NTT...

  • Technical Specialist

    6 months ago

    Chennai, India NTT Full time

    JOB DESCRIPTION Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at...

  • Ms SQL Database Administrator

    2 weeks ago

    Tharamani, Chennai, Tamil Nadu, India APDEOPS TECHNOLOGIES Full time

    MS SQL Database Administrator is a engineer responsible for leading the implementation, planning, coordination, configuration, installation, and ongoing management of the Database Management Systems. The DBA uses technical knowledge to solve business problems, by means of a systematic and disciplined approach. This position employs software, hardware, and/or...

  • Site Supervisor

    6 months ago

    Chennai, Tamil Nadu, India MS PLACE STUDIOS Full time

    _**Qualification**_ **Diploma Draftsman or Civil Engineer** - _**Site Supervisor**_ - Site Supervision including Co-ordination of Man, Materials & Equipment for Corporate interior works. - Oversee day-to-day operations of the Site. - Supervise the carpentry, civil, plumbing, electrical, and all work execution of interiors. - Should be able to manage the...

  • Senior Engineer

    6 months ago

    Chennai, India NTT Full time

    JOB DESCRIPTION Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at...

  • Senior MS Security Engineer

    2 months ago

    Chennai, India NTT DATA Full time

    Job Description Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.Your day at NTT...

  • MS Power Platform Developer

    7 months ago

    Chennai, India Guidehouse Full time

    Job Family:Application Development (India)Travel Required:NoneClearance Required:NoneWhat You Will Do:We are looking for a hands-on senior software engineer with deep knowledge of Microsoft Power Apps, including Microsoft Dynamics 365. An expert on Power Apps to design, configure and develop custom solutions in Microsoft Power platform. The candidate will...

  • High-Tech Piping Stress Engineer

    3 weeks ago

    Chennai, Tamil Nadu, India Sepam Full time

    Established in 1976, SEPAM has built a reputation as a world-class provider of solutions and services to the Energy, ICT, Life Sciences, and Advanced Technology sectors worldwide. Our team is comprised of experts who have forged their excellence in the heavy industrial and Oil & Gas engineering sectors.About the RoleWe are seeking an experienced Piping...

  • Piping stress engineer

    1 month ago

    Chennai, India Sepam Full time

    Established in 1976, SEPAM is an expert, global engineering and full service project management firm. SEPAM forged its reputation for excellence in the heavy industrial and Oil & Gas engineering sectors. Today it has evolved into a world-class provider of solutions and services to the Energy, ICT, Life Sciences and Advanced Technology sectors (among others)...

  • Software Engineer

    3 months ago

    Chennai, India Preludesys Full time

    As a Software Engineer, you will: Configure MS CRM applications and manage application integrations with MS CRM. Ensure Service Level Agreements (SLAs) are maintained and address incident and service requests effectively. Understand and work with various areas within Customer Engagement, including Field Services and Project Service Automation. Implement...

  • Piping Stress Engineer

    4 months ago

    Chennai, India Sepam Full time

    Established in 1976, SEPAM is an expert, global engineering and full service project management firm. SEPAM forged its reputation for excellence in the heavy industrial and Oil & Gas engineering sectors. Today it has evolved into a world-class provider of solutions and services to the Energy, ICT, Life Sciences and Advanced Technology sectors (among others)...

  • Piping stress engineer

    1 month ago

    Chennai, India Sepam Full time

    Established in 1976, SEPAM is an expert, global engineering and full service project management firm. SEPAM forged its reputation for excellence in the heavy industrial and Oil & Gas engineering sectors. Today it has evolved into a world-class provider of solutions and services to the Energy, ICT, Life Sciences and Advanced Technology sectors (among others)...