Lead Content Designer

1 month ago

Bengaluru, India WELLS FARGO BANK Full time
About this role:

Wells Fargo is seeking a Lead Content Designer. The individual is an excellent copywriter who is strong in content strategy and customer experience. You'll collaborate with visual design, product, and technical teams to deliver clear empathetic, engaging digital experiences that are customer-focused and align to strategic business objectives.

In this role, you will:
  • Lead complex initiatives for internet and application content design
  • Identify the modeling and all risk management including compliance with all federal and state laws for accessibility for all users
  • Review and analyze complex business and operational objectives that require in-depth evaluation
  • Complete work in accordance with all risk management, compliance and business process expectations
  • Make decisions in complex and multi-faceted situations requiring strong understanding of Content Design policies, procedures and/or compliance requirements that influence and lead broader work team to meet deliverables and drive new initiatives
  • Collaborate and consult with peers, colleagues and mid-level to more experienced managers to resolve issues and achieve goals
  • Lead projects, teams or serve as a peer mentor
Required Qualifications:
  • 5+ years of Graphic or Website Design experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
  • Write compelling copy for a complicated and highly personal space - financial institution experience is not required
  • Leverage research data to build solutions that balance the needs of our users with our business goals
  • An excellent presenter, who can sell ideas, create coalition, and build support
  • An arbiter of best practices in grammar, messaging, writing, and style
  • Offer content design perspective throughout the product development process, influencing strategic decisions to improve the overall experience and ensure consistency.
Posting End Date:
19 Nov 2024
*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

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