Customer Success Specialist

3 weeks ago


Gurugram, India CREDITNAMA NVM FINSERV PRIVATE LIMITED Full time

This is an in-person full-time role in Gurugram. This role is not virtual, online, freelance, or part-time.

Location: Gurugram, HR

 

Creditnama is a digital lending company dedicated to real-time distribution of property loans –

Home Loans, Loan Against Property, and Commercial Property Loans – to individuals and SMEs. Our team and mentors, comprised of IITians and CA/CS/MBAs, have 100+ years of combined experience in banking and financial services. Creditnama is active in 3 states – Delhi, Haryana, and UP– and has partnered 25+ Banks & NBFCs.    

The Customer Success Specialist is a key role at Creditnama, directly supporting the founder(s) and playing a crucial part in driving the vision, strategy, and overall success.

 

Role:                   

·        Conduct inside sales calls with channels to set up meetings for the field sales team.

·        Focus on closing leads in our funnel by requesting and collecting necessary documents from customers to complete their files.

·        Coordinate with the right lenders to ensure timely processing of customer files.

·        Provide exceptional customer service to enhance customer satisfaction and retention.

·        Collaborate with the sales team to develop strategies for effective lead management and conversion.

·        Maintain accurate records of customer interactions and document submissions in the CRM system.

·        Assist in the recruitment process for sales and business development professionals specializing in channel sales development.

Requirements

  • 1)     Ownership to assigned tasks and zeal to learn
  • 2)     Ability to communicate effectively on calls
  • 3)     Any bachelor’s degree
  • 4)     Familiarity with project management, collaboration tools and CRM

If you are interested, kindly share your resume at hello@creditnama.com with the subject line “Customer Success Specialist: Your Full Name” and provide the following details:

 

·        Resume

·        Availability – start date

·        Past Marketing or Startup Experience if any



  • gurugram, India CREDITNAMA NVM FINSERV PRIVATE LIMITED Full time

    This is an in-person full-time role in Gurugram. This role is not virtual, online, freelance, or part-time. Location: Gurugram, HR   Creditnama is a digital lending company dedicated to real-time distribution of property loans – Home Loans, Loan Against Property, and Commercial Property Loans – to individuals and SMEs. Our team and mentors, comprised...


  • gurugram, India VIBRANT STAFFING SOLUTIONS PVT LTD Full time

    Profile -Customer Success Specialist Experience - 06months & 2 year Location : Udyog Vihar, Phase 1, Gurugram Shifts : Rotational Working Days : 6 days Incentives : Based on performance Budget : 3-4 LPA Experience : 6 months to 2 years in sales Key Requirement : Excellent communication skills Roles and Responsibilities Source new sales opportunities...


  • gurugram, India Statiq Full time

    About Us Job Role: Customer Support Specialist (B2B SaaS) Location: Gurgaon Sector: Electric Vehicle Charging Job Type: Full-Time Department: Business Development Why Statiq? Statiq was born with the idea of making sustainable transportation a reality in developing countries. It is a new-age start-up, leading the EV movement in India, by setting up...

  • Associate Director

    6 days ago


    gurugram, India Cuemath Full time

    About the Company Founded in 2013 by Manan Khurma, Cuemath is a leading ed-tech company focused on math learning for K-12 students. Our mission is to make the world's children great at math and create invincible problem-solvers who will go on to solve humanity's greatest problems. We are driven by the vision of nurturing #1BillionMathMinds globally. Cuemath...


  • gurugram, India PubMatic Full time

    PubMatic (Nasdaq: PUBM) is an independent technology company maximizing customer value by delivering digital advertising’s supply chain of the future. PubMatic’s sell-side platform empowers the world’s leading digital content creators across the open internet to control access to their inventory and increase monetization by enabling marketers to...


  • Gurugram, India PubMatic Full time

    PubMatic (Nasdaq: PUBM) is an independent technology company maximizing customer value by delivering digital advertising’s supply chain of the future. PubMatic’s sell-side platform empowers the world’s leading digital content creators across the open internet to control access to their inventory and increase monetization by enabling marketers to...


  • Gurugram, India MongoDB Full time

    We are looking to speak to candidates who are based in Gurugram for our hybrid working model.This role sits in our Product Led Customer Success Organization. Our mission is to deliver a world class onboarding experience by encouraging best practices, showing value early, and taking the time to understand customers' desired outcomes.Individuals in the...


  • Gurugram, India MongoDB Full time

    We are looking to speak to candidates who are based in Gurugram for our hybrid working model.This role sits in our Product Led Customer Success Organization. Our mission is to deliver a world class onboarding experience by encouraging best practices, showing value early, and taking the time to understand customers' desired outcomes.Individuals in the...


  • gurugram, India MongoDB Full time

    We are looking to speak to candidates who are based in Gurugram for our hybrid working model. This role sits in our Product Led Customer Success Organization. Our mission is to deliver a world class onboarding experience by encouraging best practices, showing value early, and taking the time to understand customers' desired outcomes. Individuals in the...


  • gurugram, India MongoDB Full time

    We are looking to speak to candidates who are based in Gurugram for our hybrid working model. This role sits in our Product Led Customer Success Organization. Our mission is to deliver a world class onboarding experience by encouraging best practices, showing value early, and taking the time to understand customers' desired outcomes. Individuals in the...


  • Gurugram, India Hopcharge Full time

    Job descriptionJob Title:- Customer Success ExecutiveExperience:- 0-6 MonthLocation:- Gurgaon, HaryanaKey Skills:- 1) Customer Experience Executive.2) B2C3) Customer Retention.4) Customer Success.5) Renewals.The job description of a Customer success executive typically involves overseeing and enhancing the overall experience that customers have with a...


  • Gurugram, India Hopcharge Full time

    Job descriptionJob Title:- Customer Success ExecutiveExperience:- 0-6 MonthLocation:- Gurgaon, HaryanaKey Skills:- 1) Customer Experience Executive.2) B2C3) Customer Retention.4) Customer Success.5) Renewals.The job description of a Customer success executive typically involves overseeing and enhancing the overall experience that customers have with a...


  • gurugram, India Hopcharge Full time

    Job description Job Title :- Customer Success Executive Experience :- 0-6 Month Location :- Gurgaon, Haryana Key Skills :- 1) Customer Experience Executive. 2) B2C 3) Customer Retention. 4) Customer Success. 5) Renewals. The job description of a Customer success executive typically involves overseeing and enhancing the overall experience that customers have...

  • Customer Success Lead

    3 weeks ago


    Gurugram, India Intract Full time

    About Us Intract is an ambitious startup building an intuitive Web3 discovery platform. We have a userbase of over 10M who are actively exploring new ecosystems and projects in Web3 space via our platform. We have a very dynamic and supportive work environment with a plethora of opportunities for professional and interpersonal growth. Intract will also...


  • gurugram, India Kezan Consulting- A Unit Of Kezan India Private Limited Full time

    Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails Understand customer needs and requirements Route qualified opportunities to the appropriate sales executives for further development and closure Close sales and achieve quarterly quotas Maintain and expand your database of prospects within your assigned...


  • gurugram, India Hopcharge Full time

    Job description Job Title :- Customer Success Executive Experience :- 1years Location :- Gurgaon, Haryana Key Skills :- 1) Customer Experience Executive. 2) B2C 3) Customer Retention. 4) Customer Success. 5) Renewals. The job description of a Customer Experience Manager typically involves overseeing and enhancing the overall experience that customers have...


  • gurugram, India Michael Page Full time

    Opportunity to work with one of the fastest growing Series B SaaS Organization High Growth Culture and Meritocratic Organization About Our Client Our Client is a Gurgaon, Bengaluru and San Francisco-based startup that is bringing the power of alternative data to the world of investing. Job Description Work with the leadership team to...


  • gurugram, India AideWiser SolTek Full time

    Role - Customer Success Manager Experience - 1 to 10 Years Location - Gurgaon (onsite) Requirements Bachelor's degree in business, marketing, or a related field. 1+ years of experience in customer success or account management Experience with the SaaS industry is a must Strong communication and interpersonal skills. Ability to build strong relationships...

  • Customer Success

    1 week ago


    Gurugram, India Talentiser Full time

    We are currently hiring for "Customer Success - Tech Support" role with a leading B2B SAAS startup based out in Gurgaon.Job Responsibilities:-You will set up customers for immediate success by facilitating the implementation process and educating them on the product, helping solve their technical concerns, and ensuring smooth activation of the product and...

  • Customer Success

    1 week ago


    gurugram, India Talentiser Full time

    We are currently hiring for "Customer Success - Tech Support" role with a leading B2B SAAS startup based out in Gurgaon. Job Responsibilities:- You will set up customers for immediate success by facilitating the implementation process and educating them on the product, helping solve their technical concerns, and ensuring smooth activation of the product...