AVP Credit Risk Policy

4 weeks ago

Mumbai, India HSBC Full time

The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (COVID-19), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at HSBC. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

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Global Risk

Global Risk is a thriving and expert risk management function supporting HSBC globally with all aspects of risk management. The team actively manages a varied and dynamic range of risk types, including security, fraud, information security, contingency, geopolitical, operational, credit, pension, insurance, financial crime and regulatory compliance, market and reputation risks. All parts of the Global Risk team use their skills, insight and integrity to handle established threats and those they see emerging, acting to protect and enable HSBC to deliver sustainable growth.

Job Purpose

The purpose of the role is to support policy development and downstream tracking and course correction for Portfolio Management for Credit Cards. The role will include the following:

Policy formulation and optimization for Balance Build / Revenue Enhancement offerings for Cards such as Balance Transfer, Cash on EMI, Loan on Phone Exposure Management actions such as CLD / Blocking Authorizations Initiation of activation, utilization and retention strategies as appropriate for different portfolio segments and ensure that all aspects of portfolio management result in metric profiles consistent with approved credit card program. Cross Sell opportunities for liability and asset customers Oversight and management of policy coding on key systems such as TRIAD Tracking of portfolio performance and policy changes for course correction Interactions with business stakeholders to capture policy asks Generation of Analytics / MIS to support policy changes and policy tracking

Principal responsibilities

Responsible for supporting the Head of INM WPB Risk on overseeing credit risks for retail unsecured lending portfolios. Perform analysis on credit test performance, portfolio concentration and credit quality Identify early warning signals and emerging risks, and propose actions to effectively control bad debts within appetite Partner with regional and local market teams on business expansion initiatives (new markets, segments, channels, etc.) and provide guidance for balanced and sustainable growth Work closely with Regional Analytics teams to devise acquisition and account management tests / strategies for credit cards

Impact on the Business/Function

Review portfolio trends on delinquencies and losses for Cards Review Balance Build / CLI waterfall by product to optimize the risk/return trade off Review performance of portfolio frameworks such as PRG– check performance against benchmarks. Review vintage performance of Balance Build products by segment – against benchmarks. Complete analytical projects to optimise risk reward balance and ensure portfolio losses remain within appetite. Prepare thematic reviews for inclusion in submissions to various forums.

Customers / Stakeholders

Build and maintain excellent working relations within the risk function and country risk and business teams. Manage relationship with stakeholders in WPB Retail Assets, D&A, and RRA teams. Ensure new risk strategies are appropriate for customer.

Leadership & Teamwork

Support achievement of the HSBC vision, values, goals and culture in personal behaviour, actions and decision making. Share best practices and encourage others to do the same in the best interests of HSBC and its customers. Take personal responsibility for understanding and agreeing performance expectations, completing the necessary mandatory training and developing the levels of capability and competence needed to be effective in the role. Contribute to team effectiveness and success by sharing knowledge and good practice, working collaboratively with others to create a productive, diverse and supportive working environment.

Operational Effectiveness & Control

Maintain a robust and efficient control environment across specialist area to ensure good operational, financial and compliance with HSBC policy and procedures, together with early identification and effective resolution or escalation of issues that arise. Contribute to the implementation and monitoring of the application of policies, governance frameworks, procedures, practices and standards to ensure quality, effective risk management and regulatory compliance. Requirements Post Graduate (preferably MBA or Post Grad in Statistics) with 4-5 years’ experience in retail credit risk analytics. Strong analytical capabilities. Knowledge on SAS or other data mining tools is essential. Good understanding of consumer credit cycle and analytics. Ability to surface risks and suggest sound risk management controls Ability to analyze business problem, and risk mitigations. Sound communication skills.

Useful Link

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