Customer Care Executive

2 weeks ago

Ahmedabad, India Synergy Resource Solutions Full time

Greetings from Synergy Resource Solutions (www.synergyresource.co.in), a leading HR Consultancy firm & Career Guide for Professionals like you. We are hiring for one of our leading client.

Client: A Leading D2C baby product brand was founded in 2014 in Ahmedabad, Gujarat. Company is having annual turnover of around 120 Crs & employee strength of 120 employees & they are providing international safety standard certified bay products by their e-commerce website & online market platforms like Amazon, Flipkart & other leading online & offline platforms. Their product range includes high-chairs, beddings, strollers, car seats, a nursery range, ride-on, grapple toys, a feeding range, and more. Witnessing the huge need for the baby care segment, the brand has introduced compact, lightweight 'Baby Feather Diaper' wipes and Diaper Bin this year. With a strong commitment to sustainability, recently the brand has launched an exclusive baby products range that includes baby cream, lotion, soap, shampoo, powder, and baby massage oil.

Job Title –Customer Care Executive

Department – Customer Care

Working days and timings – 6 days 9.30 am to 6.30 pm

Location – Ahmedabad

Experience: - Minimum 3 years

Qualification - Graduate

Job Role & Responsibilities:

  • Coordination with our customers
  • Solving customer queries over call, mail or text
  • Coordinating with team mates
  • Respond to customer inquiries
  • Focus on customer satisfaction

Any other specialization

  • Any industry but there should be relevant experience
  • Good communication skills
  • Fluent in English, Hindi & Gujarati languages

 Benefits for their employees: -

  • Mediclaim for employee along with spouse and child (upto 2)
  • Personal accidental Insurance of employee
  • No sandwich leave policy
  • flexible working hours
  • Performance Bonus to Best performers in every quarter
  • Paid Maternal & Paternal leaves
  • Yearly performance appraisal
  • All perks and Leaves are given from the day of joining ,  No restriction during probation period
  • Fun employee engagement activities every month
  • CSR activities done on monthly basis
  • Employee Birthday and Work Anniversary Celebrations
  • Employee friendly culture to encourage good work life balance

 

If your profile is matching with requirement & if you are interested for this job, please share your updated resume at recruitment.synergy2@gmail.com with details of your present salary, expectations & notice period

 

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