Customer Care Executive
2 months ago
**Greetings from Synergy Resource Solutions, a leading HR Consultancy Firm.**
**Our client a leading Jewellery Software Development Company located at CG Road of Ahmedabad requires Customer Care Executive**
**Please find job details**:
**Position: Customer Care Executive**
**Gender: Female**
**Experience: 0-2 years**
**Qualification: Any throughout English medium only**
**Office Timing: 09:30 AM to 06:30 PM / 10:30 AM to 7:30 PM (6 days working)**
**Salary : 17000 to 22000**
**Key Responsibities**:
**Communication**:
- Should generate leads and turning them into potential customers.**
**- Excellent communication skills (written and verbal)**:
- Ability to communicate correctly and clearly with all customers**:
- Excellent documentation skills**:
- Good comprehension skills ability to clearly understand and state the issues customers present**:
- Ability to concentrate follow customers issues without distraction to resolution**:
- Work successfully in a team environment as well as independently**
**- Outstanding customer service skills with a customer-oriented approach and pleasant personality.**:
- Exceptional verbal as well as written communication skills.**:
- Phenomenal conflict-resolution skills.**
**Technical Skills required**:
- Knowledge of computers is mandatory.**:
- Understanding and working knowledge of basic software, Proficient in Microsoft Office.**
**- Good composition skills ability to compose a grammatically correct, concise, and accurate written response.**
**- Excellent typing skills**:
- Demonstrates an ability to successfully navigate websites**:
- Demonstrates an ability to learn in various media**:
- Ability to successfully adapt to changes in the work environment**
**- Very clear speech is required in English and Hindi.**
**Benefits**:
**Almost all Indian festival leaves.**
**All Sundays off (Except some offers run or Emergency work)**
**15 yearly paid leave. It's carried forward base**
**Dinner Parties on some occasions**
**All necessary documents we provide**
**Birthday celebrations**
**Job Skill**:
**communication**
**microsoft office**
**convincing power**
**customer care**
**customer support**
**Salary**: ₹20,000.00 - ₹22,000.00 per month
**Benefits**:
- Flexible schedule
- Health insurance
- Paid time off
Ability to commute/relocate:
- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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