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Customer Support Voice Chat

1 month ago

Mumbai, India 2coms Full time

Opening forCustomer Support Voice/ Chat in a top leading MNCMumbai


AboutThe Client

Our Client isa global professional services company with leading capabilities indigital cloud and security. Combining unmatched experience andspecialized skills across more than 40 industries we offer Strategyand Consulting Technology and OperationsServices.


JobDescription

Qualification:UG Grads both areok

GraduateFresher can apply for thisjob.
UGCandidate with min 6 months and above exp canapply.

WorkTiming Rotationalshift

ModeWork From Office

JobLocation Mumbai (Candidates applying should be staying inMumbaicity.....pick & drop facility would beavailable)

EligibilityExcellent in English Communication ismust.

Nature Contract6 months (While this is a Contract role the possibility ofOnboarding on Client payroll may happen in case of exceptionalperformance and a business need at our Clientsend)

Requirements
  • Need Excellent Communicationskills.
  • Good Knowledge in CustomerHandling.
  • Candidate needs to be ok with rotational shift & Nightshift.
  • Immediate joiner would bepreferred.


SalaryCTC 40000 upto monthly Other.(depends on last CTC and experience)



Shift Rotational shift and nightshift


Noticeperiod: Immediate joiners or max30 daysnotice



Qualification

UGGrads both areok


Experience:06 months to 5 years experiencein technical Support Process CanApply.

Graduate Fresher also CanApply



BenefitsLaptopand other assets will be provided bycompany

P.FE.S.I Othersfacility.

Companywill give both way cab facility.
Candidate should have, 1.GoodCommunication skills 2.Take calls Over Phone which involves workingin different time zones 3.Take calls from Global clients andinitiate the right response to them, positively and professionally.4.Flexible to work in shifts. 5.Excellent English - both verbal andwritten communication skills 6.Knowledge of customer serviceprinciples and practices 7.Good technical knowledge Qualification:Under Graduate/ Graduate/ Post Graduate Experience: Minimum 1 yearBPO experience up to 5 Years Opening for International VoiceProcess for our renounced client in Navi Mumbai location. WorkTiming - UK Shift (would include rotational shifts between 12pm to12am) Mode - Only Work From Office Job Location - Vikhroli inMumbai (Candidates applying should be staying within 30kms fromVikhroli.....pick & drop facility would be available) Nature -Contract to Hire (While this is a Contract 2 Hire role, thepossibility of On-boarding on Client payroll may happen in case ofexceptional performance and a business need at our Clients end)Requirements Eligibility - Excellent English Communication is must.Vikhroli in Mumbai (Candidates applying should be staying within30kms from Vikhroli.....pick & drop facility would beavailable) Benefits P.F + E.S.I + Others. Company will provide youBoth side cab facility.

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