Service Desk Technician Tier 1

**Job Title**: Service Desk Engineer **Position**: Systems Engineer **Experience**: 3+ yrs **Category**: IT Infrastructure **Main location**: Bangalore **Employment Type**: Full Time **Qualification**: Bachelor's degree in Computer Science or related field or higher with minimum 3 years of relevant experience. **Responsibilities**: Help Desk or PC...

We are looking for a Help Desk Technician to become a part of our team. As a Help Desk Technician, you will be responsible for providing exceptional customer service and technical support to our clients. The ideal candidate should possess basic IT knowledge, excellent communication skills, problem-solving skills, and patience. Responsibilities: •...

JOB REQUIREMENTS - Help Desk or PC related work experience - Experience in Windows System, Retail, of the shelf Retail Applications, PoS based - Successfully met all Level-2 EPOS Technician performance accountability objectives. - Proven expertise and efficiency in support of Radiant and VeriFone POS systems. - Strong understanding of store systems and...

JOB REQUIREMENTS - Help Desk or PC related work experience - Experience in Windows System, Retail, of the shelf Retail Applications, PoS based - Successfully met all Level-2 EPOS Technician performance accountability objectives. - Proven expertise and efficiency in support of Radiant and VeriFone POS systems. - Strong understanding of store systems and...

Desk Support TechnicianDesk Support TechnicianDesktop Support Technician Req ID FY|G&A|#8 Location(s) Bangalore, India; Work arrangement(s) Hybrid (works from home and New Relic office throughout the week), Office (works primarily in a New Relic office) Your opportunity New Relic is seeking a highly motivated individual to join our IT Support team! This role...

Desk Support Technician Desk Support Technician Desktop Support Technician Req ID FY|G&A|#8 Location(s) Bangalore, India; Work arrangement(s) Hybrid (works from home and New Relic office throughout the week), Office (works primarily in a New Relic office) Your opportunity New Relic is seeking a highly motivated individual to join our IT Support team! This...

Position Description Company Profile: Job Title: Service Desk Engineer Position: Systems Engineer Experience: 7 - 10 yrs Category: IT Infrastructure Main location: Bangalore Position ID: J0923-0931 Employment Type: Full Time Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 3 years of relevant...

Job Description We are looking for a Help Desk Technician to become a part of our team. As a Help Desk Technician, you will be responsible for providing exceptional customer service and technical support to our clients. The ideal candidate should possess basic IT knowledge, excellent communication skills, problem-solving skills, and patience. ...

Position Description:Company Profile:At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72, professionals located in 40 countries. Founded in , CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global...

JOB REQUIREMENTS - Help Desk or PC related work experience - Experience in Windows System, Retail, of the shelf Retail Applications, PoS based - Successfully met all Level-2 EPOS Technician performance accountability objectives. - Proven expertise and efficiency in support of Radiant and VeriFone POS systems. - Strong understanding of store systems and...

**Company Profile**: **Job Title**: Service Desk Engineer **Position**: Systems Engineer **Experience**: 4+ yrs **Category**: IT Infrastructure **Main location**: Bangalore **Position ID**: J0823-0643 **Employment Type**: Full Time **Qualification**: Bachelor's degree in Computer Science or related field or higher with minimum 3 years of relevant...

Position Description: Company Profile: At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72, professionals located in 40 countries. Founded in , CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global...

JOB REQUIREMENTS - Help Desk or PC related work experience - Experience in Windows System, Retail, of the shelf Retail Applications, PoS based - Successfully met all Level-3 EPOS Technician performance accountability objectives. - Proven expertise and efficiency in support of Radiant and VeriFone POS systems. - Strong understanding of store systems and...

Responds to users by providing information to enable fulfilment or resolution. Diagnoses and allocates unresolved tickets as appropriate and follows up with assignees to expedite closure. Maintains records in the service management system, informs users and relevant stakeholders of actions taken. Create and update knowledgebase articles. Responsible for...

Job Summary:Location : Hebbal, BangaloreExp - 5+ yearsThe NOC Agent – Tier 2 is the second level of support and is responsible for in depth review of client reported and/or proactively found issues as a technical subject matter expert. The NOC Agent – Tier 2 will respond to client concerns and issues via phone and email, while working to make sure that...

**Company Profile**: **Job Title**: Service Desk Analyst **Position**: Systems Engineer **Experience**: 3-5 Years **Category**: Software Development/ Engineering **Main location**: Bangalore **Position ID**: J0823-0317 **Employment Type**: Full Time **Qualification**: Bachelor's degree in Computer Science or related field or higher with minimum 3...

Job Title: Service Desk Technitian Position: Systems Engineer Experience: 2-4 Category: Software Development/ Engineering Main location: India, Karnataka, Bangalore Position ID: J0424-0384 Employment Type: Full Time: Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 3 years of relevant...

Job Summary: We are seeking a dedicated and customer-focused IT Service Desk Technician to join our team. This position will be responsible for providing remote technical support and assistance to end-users across the organization. They will play a crucial role in resolving IT-related issues remotely, ensuring the smooth operation of systems, and delivering...

Notice Period: Immediate to 15 Oversee the daily operations of the service desk team, ensuring timely and effective resolution of user issues and requests.- Manage and prioritize service desk tickets, assigning tasks to team members and monitoring progress to meet SLA targets.- Develop and implement service desk processes and procedures to improve...

Handle service requests, install/uninstall approved software and configurations. - Initiate service orders to technicians on site. - Actively work to develop production environment and service delivery - Understand and implement changes in customers' production environments according to agreed change processes. - Use remote control tools and knowledge...