Business Processes Senior Consultant

4 months ago


Bengaluru, India SAP Full time

 We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

 

The Organization

 

ASC (Adoption Services Center) is the global consulting unit of SAP; it resides within the Customer Success & Delivery (CS&D) Board area, whose mission is to ensure that our customers adopt SAP "innovation” (both in terms of ‘solutions’ and well as ‘approaches and methodologies’). In particular, for ASC this translates (among other things) into helping SAP deliver projects with the right methodology and tools, with adherence to standard and Customer clean core principles and with solid outcomes which provide business value to our customers. Whilst ASC is organized mainly in terms of Solution Areas (where all the functional expertise of a specific solution resides) we are currently setting up a function across solution areas. This “end to end processes” unit will focus on process level consulting with emphasis on integration and interoperability between ERP and our SaaS solution areas.

 

What are we looking for

 

As part of this “end to end processes” function we are looking for experienced (senior / principal level) consultants with process expertise across at least one of the standard Signavio main processes (Source to Pay, Plan to Fulfill, Order to Cash, Acquire to Decommission…) and with solid understanding and demonstrable experience advising customers and setting up SAP projects with products/solutions/services that enable realizing such processes using SAP technology in an optimal way. Specifically, successful candidates must meet the following qualifications:

  • Deep Process-level knowledge and associated consulting expertise
  • Knowledge of more than one SAP solutions / products (expert in at least one)
  • Ability to articulate the value proposition across SAP products/solutions supporting a given process including integration points; strong communication and influencing skills
  • Ability to solution, estimate and lead the implementation of cross-products / solutions across standard ‘mega’ processes
  • Demonstrable thought leadership on how more than one SAP solutions / products interoperate to provide support to key customer processes
  • Solid BTP and Signavio understanding; deep expertise in either highly desired
  • Demonstrable ability to influence and collaborate amongst diverse teams across the organization

 

What will you do

 

As a successful candidate you will join the team as a “business process consultant” (the standard SAP consulting billable role) under the appropriate seniority (“T”) level. It is envisaged that you will engage:

  • Approximately 60% in consulting activities:
    • supporting sales and consulting sales
    • bid preparation support including solutioning and estimations
    • services delivery activities depending on the nature of the engagements (advisory, realization etc)

Depending on your main expertise you will be ‘dotted line’ assigned to the relevant Solution area to ensure that you are seamlessly integrated with the rest of the organization. Whilst these activities are the typical consulting activities, your will be expected to bring and infuse (to the rest of the teams) a process-oriented mindset. A good measure of your success will be to be invited to lead discussions on flagship customer cases precisely because of the ability to ‘talk processes’ rather than just solutions

  • the remaining approx. 40% in governance and thought leadership tasks like:
    • Finding, organizing and producing assets and collaterals related to your process and cross solution are expertise
    • Align with PE (product engineering) on product features and feedback
    • Developing a community across solution areas where process knowledge and mindset will be promoted
    • Participate / lead key process-relevant initiatives within the CS&D Board Area

 

Additional skills / formal qualifications

 

  • Proven personal track record as a valued SAP consultant with experience in complex projects with global scope / delivery structure
  • Strategic thinking and business acumen, with the ability to align project and program objectives with overall business goals
  • Strong communication, summarization and interpersonal skills, with the ability to effectively engage and manage internal & external stakeholders at all levels
  • Ability to work effectively in a global and multicultural environment, demonstrating cultural sensitivity and adaptability
  • Strong problem-solving, negotiation, and decision-making skills, with the ability to navigate complex challenges and drive effective solutions
  • Ability to influence diverse stakeholders (customers, partners, MU/Regional counterparts) and take initiative and ownership in situations without having direct formal authority
  • Solid understanding of Clear Core and RISE methodologies
  • Proficiency in business process modelling tools
  • Fluency in English both verbally and in writing
  • Mobility: willing to travel (share varies, but can at periods be 100%)
  • University degree(s) in a relevant field

 

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 400755  | Work Area: Consulting and Professional Services  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.



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