Field Services Engineer

2 months ago

Hyderabad, India Expertia AI Full time

Field Service Engineer

The Field Service Engineer performs customer support activities including the installation,

Testing and commissioning, modification and repair of complex equipment and systems.

These products are primarily electronic systems used in the electrical substation, GIS, electric

utility industry.

They also might involve in technical presentations & on hand training related to products.

Interpret maintenance manuals, schematics, and wiring diagrams

Experience:

Should have a min of 2.5 years of experience in Electrical Substations

1.Must have worked on Transformer/Switchgears/GIS/Motors/Generator/Circuit Breakers

etc.)

2.Must have experience on Installation, Testing ,troubleshooting and commissioning of

electrical Equipments in Substations/GIS.

3.Must have experience in using the electrical testing instruments and kits and performing

testing on sites.

4.Must have ability to read and understand electrical Drawings/GA/schematic.

5.Must have experience on testing of Transformer/circuit breakers /motors /generators

/switchgear /cables etc.

Background:-

Electrical Industry Experience: MV/HV Substations/GIS/ Oil & Gas / Plants / Refineries etc.

Qualification:

Electrical and Electronics Engineering (Degree)

Job role:

Global and domestic travel required up to 80%

Repair and install equipment utilizing knowledge of electronics and software functionality

and using standard test instruments and hand tools.

Install and maintain technical equipment in customer sites.

diagnose and troubleshoot equipment failures and perform system evaluation through

engineering knowledge

Present and train others on maintenance and functionality of equipment.

Provide direct customer support onsite as well as remotely.

Train other field engineers and customers in the solutions

Travel to the site to collect VOC and operation process of the customers

Manage time effectively and work under pressure and deadlines.


Installs and optimizes hardware/software/network products and configurations at customer

sites.

Diagnoses and resolves product performance problems, Performs maintenance and repairss

Ensures customer satisfaction by advising customers on preventive maintenance and

configurations, which may impact product performance.

Proactively responds to potential equipment issues to prevent unplanned interruption of

customers' business.

Deliver fully integrated solutions, which may include peripherals, communications, operating

systems and applications software.

Provide customer experience and technical feedback for product/service improvements.


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