Sr Product Manager_S
2 weeks ago
Key Responsibilities:
Develop, maintain, and monitor product discovery efforts, understanding the customer and stakeholder communication from a product intake and understanding of personas. Partner with product leads, product managers, and engineering leads to create and maintain the product articulate the product vision and strategy. Develop success metric and measure performance of deployed features and customer interaction within our platforms. Support and validate user stories, case studies, product discovery, user personas and acceptance criteria for product delivery and sprints in collaboration with the Product Managers. Provide deep knowledge of our users and customers, and the data about how our customers engage with our products that is easily understood by software development teams and Product Managers. Collaborate with the delivery team toward successful deployment of product updates, features and communicate delays and and document UAT and business acceptance criteria. Create a clear path to the desired outcome and be accountable for fulfilling each product deployment goal and ensure important tasks and decisions are made while advocating toward solving the customer to other teams and leadership on status of product initiatives and roadmap innovative solutions that solve customer problems across a diverse set of global customers
Product Operations Liaison:
Monitor, evaluate and help mitigate risks along with the delivery , create and support an efficient support and operations process between operations and the product development internal customer problems and solutions to help our operations team be more efficient with great ability to serve and support our customers.
Your Qualifications:
Experience managing product business strategy and technical projects that require customer/stakeholder User Centric UI/UXUnderstand data patterns, integration and analytics and understand how to create solutions to support our customers. Proven ability to engage with both individual contributors and leaders of all levels and forge constructive and collaborative to quickly learn new technical concepts with minimal working with Agile teams and familiar with Agile methodologies. Experience working in a customer-centric product driven organizationExceptional facilitation, written, interpersonal, and communication skills. Experience with technical software implementationsSalesforce knowledge - not required but helpfulKnowledge of AWS. Experience with Atlassian suite (Confluence, Roadmaps & JIRA)-
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