Team Manager, Recr Svc
Found in: Talent IN C2 - 2 weeks ago
Key job responsibilities
Responsibilities include:
· Subject Matter Expert for Customers and Team: leveraging your skillset and hands-on experience you will provide guidance, training and resolutions related to recruiting needs and programs across regions.
· Process Excellence: Drive the culture of continues improvement through LEAN, Six Sigma and KAIZEN
· People Management: Manage team’s performance, provide coaching & feedback to direct reports and ensures team has cross-functional knowledge. Provides training and guidance on policies, processes, and systems to customer and team members.
· Business Acumen: Understands core business objectives, who customers are, and how the metrics impact the services that are provided, documents business requirements for system enhancements or changes
· Stakeholder Management: Responds quickly and accurately to questions from customers, team and internal business partners.
· Data Analysis & Interpretation: Understands, collects data and pulls reports from HR tools, may key in/maintain data in system. Ensures quality of the data through regular audits.
· First Point of Contact for Escalations point of contact for any recruiting process related issue
About the team
Amazon Recruiting Engine Team is reinventing how we recruit at Amazon. Recruiting the right candidates across all of Amazon is critical to our ability to innovate and build on behalf of customers. As the search for talent becomes more competitive, we are bringing together recruiting, science, tech, programs, and process teams to find and hire candidates who raise the bar more quickly and efficiently. Within the Recruiting Engine, this position is for the Recruiting Services team which comprises of scheduling and non-scheduling activities and has the following teams: Employee Referral Program, Students Program, Rehire Eligibility Talent Acquisition Operations, Candidate & Travel Expense Management, Internal Loops Scheduling, Online Assessments, and Phone Screens.
We are open to hiring candidates to work out of one of the following locations:
Bangalore, KA, IND
BASIC QUALIFICATIONS
- 1+ years of human resources experience- 2+ years of team management experience
- Experience with Microsoft Office products and applications
- Bachelors degree is minimum
- Overall 6+ years of experience
PREFERRED QUALIFICATIONS
- Experience driving employee engagement- Experience using PeopleSoft, Oracle, SAP, ADP or other HR management and Payroll systems as well as call center applications
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