Complex Case Manager

4 hours ago

Northeast India Routes Healthcare Full time

Contract: Full-Time, Permanent

We’re looking for a Complex Case Manager keen to make a real difference for our clients and foster great morale within their care team. You’ll be a role model to the people in your team, empowering them to be their very best. We’d love you to lead with a friendly, supportive, professional approach that sends a strong message of high-quality, person-centred care.

Together, we’re building a community of care that respects and supports everyone (both clients and workers alike) and you will play a huge role in this.

A little about us

We like to think of Routes as an incredible team of folk from all walks of life, working together with one thing in common: we all care about making a difference. And that’s not just for our clients but for our workers too.

For the last 15 years at Routes, we’ve been taking pride in what we do: delivering high standards of care that puts people’s wants and needs at the heart of it, and letting people live the way they choose in the comfort of their home.

If this sounds like a company, you’d like to be part of, we’re already on to a winner. But how about we sweeten the deal a little more?

We want to help you flourish in your career – Routes gives you the tools, so you can focus on what truly matters: delivering good care to your community.

What does this mean?

Part of a team – nurses/everyone coming together/lean on each other. Working closely with your Registered Service Manager and Nurse Case Manager(s) Centralised support teams to take a little off your plate and keep things running smoothly. HR, Payroll, Quality and Marketing to name but a few. Our in-house recruitment team to make sure you have the staff you need for your care packages. We pride ourselves on recruiting our own people to deliver our services and have Zero Agency use. Routes Academy, which not only means your workers are highly trained, but both you and your workers have opportunities to progress your careers and develop We recently rolled out Digital Care Plans, making our operations more efficient Speaking of digital – we also have our own friendly IT team on hand to help you with any IT struggles or needs

And of course, just a few extra little perks like…

Wellbeing and financial support with our Employee Assistance Program (EAP) 25 days holiday, additional bank holiday leave plus an extra day of for your birthday Saving for future-you with our Pension Scheme A competitive salary plus an attractive bonus package based on service performance A fun, friendly and supportive workplace (we have many great personalities)

So, what do you think? If you’re interested in joining Routes as a Case Manager in the Northeast, here’s what we’re looking for from you:

Someone passionate about putting people first Organisational & time management skills A good Understanding of CQC requirements Experience in managing complex care packages with clinical interventions including, spinal injuries, acquired brain injuries, motor neuron disease, multiple sclerosis Experience of managing a team of healthcare workers You will need to be a driver with access to your own car for work

Your core role will include:

To take ownership of a caseload of complex clients with clinical interventions including, spinal injuries, acquired brain injuries, motor neuron disease, multiple sclerosis and manage their care package holistically To co-ordinate and lead the transition, start up, and continuity of all complex care packages; involving client, MDT; managing the clinical training needs of the care team, and maintaining appropriate skill mix to ensure safe and effective clinical practice Upholding high standards in care and prioritising a person-centred approach Prioritising individual wellbeing in our care practices Being a responsive advocate for complaints and safeguarding, and encouraging improvement Developing comprehensive care plans and risk assessments Providing support for your care packages through observations and mentoring sessions, and regularly reviews

This could be the start of an incredible journey together, changing lives for people with Complex Care needs in our community. We look forward to hearing from you

  • Case Specialist

    3 days ago

    India ProductLife Group Full time

    ProductLife Group is looking for a Case Specialist to join our dynamic team to contribute to the activities performed in the Hub:Responsibilities:Responsible for the Quality control of vigilance casesMedical evaluation of reportsData entry of vigilance cases in ad hoc databases or in other formats agreed with the clientFollow-up request of vigilance cases by...

  • Case Specialist

    3 days ago

    India ProductLife Group Full time

    ProductLife Group is looking for a Case Specialist to join our dynamic team to contribute to the activities performed in the Hub: Responsibilities: Responsible for the Quality control of vigilance cases Medical evaluation of reports Data entry of vigilance cases in ad hoc databases or in other formats agreed with the client Follow-up request of vigilance...

  • Regional Manager

    4 weeks ago

    Northeast India Community Integrated Care Full time

    What makes Community Integrated Care a great place to work: We are recruiting for a Regional Manager across the North of the Tyne and Sheffield. This is an exciting opportunity for an aspiring individual to develop into their first Regional Manager position or an experienced Regional Manager to develop further in an award-winning charity. You will receive a...

  • Complex Care Assistants

    2 days ago

    india Sonderwell Full time

    Preferably Paediatric complex experience or a good level of adult complex care Location – Pool Days of work  - 3 Nights Mon - Sun Flexible on days Hours - 21.00pm - 07.00am -Night Shifts EnViva, part of the Sonderwell Group  are looking for Complex Care Assistants in the Pool, Redrutharea. We provide the highest...

  • Case Management Coordinator with QA 179

    4 weeks ago

    India ProductLife Group Full time

    ProductLife Group is looking for a Case Coordinator with experience in QA/ CAPA Management to join our dynamic team to contribute to the activities performed in the Hub: Responsibilities: Plans the workload. Assigns the tasks on a timely manner Organize the planning and monitoring of one specific project Check that all files are properly handled as the day...

  • Manager/ Senior Manager FinOps

    3 days ago

    india Michael Page Full time

    Lead high-impact projects with top global clients Advance in a supportive, inclusive environment About Our Client The client is a global leader in professional services, known for helping organizations navigate complex business challenges through strategy, consulting, and digital transformation. They work across multiple industries, offering...

  • Sales Specialist, Ortho

    4 months ago

    Northeast India Straumann Group Full time

    JOB DESCRIPTION The Company #ChangeMakers Ready to make an impact? The Straumann Group is a global leader in tooth replacement and orthodontic solutions. It unites global and international brands that stand for excellence, innovation and quality in tooth replacement and aesthetics. We empower our employees to perform and make an impact, to question...

  • IBM Case Manager Developer

    2 weeks ago

    India Datamatics Full time

    Job Summary: (6 months Contractual Role)We are looking for resource with Good experience and exposure in IBM ICM development, including workflow design, Dojo scripting, plug-in and widget development, as well as FileNet CE/PE Java API development. Experience with Oracle DB and team handling is also required.Experience : 6-8 yearsAvailability of resource...

  • IBM Case Manager Developer

    1 week ago

    India Datamatics Full time

    Job Summary: (6 months Contractual Role) We are looking for resource with Good experience and exposure in IBM ICM development, including workflow design, Dojo scripting, plug-in and widget development, as well as FileNet CE/PE Java API development. Experience with Oracle DB and team handling is also required. Experience : 6-8 years Availability of...

  • IBM Case Manager Developer

    23 hours ago

    India Datamatics Full time

    Job Summary: We are looking for resource with Good experience and exposure in IBM ICM development, including workflow design, Dojo scripting, plug-in and widget development, as well as FileNet CE/PE Java API development.Experience with Oracle DB and team handling is also required.Experience : 5-9 yearsAvailability of resource :Immediate Joiner

  • Appeals Group Manager

    4 months ago

    india Amazon Dev Center India - Hyderabad - A85 Full time

    We are looking for a dynamic, organized, self-starter who thrives on leading teams, diving deep into the details, can make impartial decisions based on facts, and support employees through their Amazon journey. If this sounds like you, then join the Departures Team as a Group Manager. We are searching for an Appeals Group Manager to ensure proper and...

  • Consulting Technical Manager

    3 months ago

    india Oracle Full time

    As a recognized authority and leading contributor within their practice, this senior-level consulting position provides consistent high quality and innovative solution leadership to a project team. Leads the solution design and implementation aspects of engagement(s) ensuring high quality, integrated software solutions within constraints of time and budget....

  • Product Manager

    3 days ago

    india Bottomline Full time

    Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 30 years of experience and moving more than $10 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers....

  • Technical Support Manager

    3 months ago

    india interface.ai Full time

    Get To Know Us First! About the job Interface.ai is a leading Conversational AI SaaS company focused on providing cutting-edge solutions to the financial services industry. We serve close to 100 financial institutions today. We are one of the fastest-growing AI + financial technology companies in the industry, and we have grown 1800% in the last one year...

  • Technical Support Manager

    3 months ago

    India interface.ai Full time

    Get To Know Us First!About the jobInterface.ai is a leading Conversational AI SaaS company focused on providing cutting-edge solutions to the financial services industry. We serve close to 100 financial institutions today. We are one of the fastest-growing AI + financial technology companies in the industry, and we have grown 1800% in the last one year and...

  • Technical Business Analyst

    2 months ago

    India Matrix Full time

    Matrix Global is seeking a highly skilled and experienced Management Technical Business Analyst. The ideal candidate will have comprehensive database management and technical business analysis expertise and a proven track record of leading complex projects and teams. This role requires a combination of technical acumen, strategic thinking, and leadership...

  • Digital Marketing Manager

    5 days ago

    India Demandlane Full time

    We are a Silicon Valley based company focused on case acquisition for lawyers. Specifically, we focus on mass tort case acquisition, leveraging AI to improve case acquisition. We have a team of senior product, marketing, and engineering leaders from Silicon Valley, India, Indonesia and Romania with proven experience in launching successful products. We...

  • Senior QA Engineer

    3 weeks ago

    India Art Technology and Software Full time

    Position OverviewThe Senior QA Engineer is responsible for executing different testing activities from preparation of test cases using user stories, use cases or requirement to testing execution until the completion of deliverables to customer as part of a scrum or development team. The Senior QA Engineer should be able to work independently for small to...

  • Escalation Manager/ Customer Success Manager

    6 days ago

    India Movate Full time

    Key Responsibilities of an Escalation Manager/ Duty Manager/ Customer Success Manger Role : Escalation Manager Location : Chennai Experience : 10+yrs Escalation Management deals with Incident/Problem management system for Enterprise customers in IT infrastructure. It is managed by set of people who carries out the entire documented process for...

  • Marketing Content Manager

    1 week ago

    India RevX Full time

    We're looking for an authentic content lover and bright communicator to join our team to champion RevX's voice and create stand-out messaging. You'll influence how we talk to our target audience and how we take our platform and services to market, significantly impacting RevX’s success. You will develop a deep understanding of our audience to produce...