Complex Care Manager

1 month ago


Northeast India Routes Healthcare Full time
About the Role

We are seeking a highly skilled and compassionate Complex Case Manager to join our team at Routes Healthcare. As a key member of our care team, you will be responsible for managing complex care packages and providing exceptional support to our clients with spinal injuries, acquired brain injuries, motor neuron disease, and multiple sclerosis.

Key Responsibilities
  • Manage a caseload of complex clients with clinical interventions, including spinal injuries, acquired brain injuries, motor neuron disease, and multiple sclerosis.
  • Co-ordinate and lead the transition, start-up, and continuity of all complex care packages, involving clients, multidisciplinary teams, and managing clinical training needs of the care team.
  • Uphold high standards in care and prioritise a person-centred approach, ensuring individual wellbeing in our care practices.
  • Develop comprehensive care plans and risk assessments, providing support for care packages through observations and mentoring sessions, and regularly reviewing.
What We Offer
  • A competitive salary and attractive bonus package based on service performance.
  • 25 days holiday, additional bank holiday leave, and an extra day off for your birthday.
  • Wellbeing and financial support with our Employee Assistance Program (EAP).
  • Saving for future-you with our Pension Scheme.
  • A fun, friendly, and supportive workplace with many great personalities.
Requirements
  • Someone passionate about putting people first.
  • Organisational and time management skills.
  • A good understanding of CQC requirements.
  • Experience in managing complex care packages with clinical interventions.
  • Experience of managing a team of healthcare workers.
  • You will need to be a driver with access to your own car for work.

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