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Customer Support Non Voice Process

4 months ago

Navi Mumbai, India 2coms Full time
Job Description

Exciting Opportunity For Non-Technical Graduate Fresher (2023/2024 Pass Out) To Start Your Career In A Leading MNC

About the Client:
Our Client is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations Services.

Job Role:
  • To provide e-mail chat support to the client of the company.
  • Ensuring customer queries are answered to their satisfaction.
  • Handling customer complaints and accordingly forwarding them over to a supervisor.
Note: Candidate Should be residing within 30kms from Airoli.

Requirements
  • Minimum Qualification: BA, BCOM, BBA, BMS, BBI, BMM, BMA, BAF (Only 2023 and 2024 pass out).
  • Diploma and Technical(BE, BTECH), BSC, BCA graduates please do not apply.
  • Excellent verbal and written communication skills are mandatory.
  • Basic or good knowledge of MS Office(excel,word and PowerPoint)
  • Comfortable with night shifts (US shift timings)
  • Should have all mark sheets until the last semester of graduation without any backlog/arrears, Aadhar card, and pan card.
  • The candidate should be fully vaccinated.

Benefits
  • Salary Offered: 19000 CTC per month
  • PF
  • ESI
  • BOTH WAY CAB
  • WORK FROM OFFICE


Requirements
Requirements . Minimum Qualification: BA, BCOM, BBA, BMS, BBI, BMM, BMA, BFA 2023 pass out. .Diploma and Technical(BE, BTECH), BSC, BCA graduates please do not apply. Excellent verbal and written communication skills are mandatory. Basic or good knowledge of MS Office(excel,word and PowerPoint) Comfortable with night shifts (US shift timings) Should have all mark sheets until the last semester of graduation without any backlog/arrears, Aadhar card, or pan card. The candidate should have fully vaccinated Salary Offered: Freshers - 19000 CTC per month