Centre manager
Found in: Talent IN C2 - 3 weeks ago
Company Overview
Tejasva Industries is an IT company specializing in software development. With a team of 2-10 employees, we strive to deliver innovative solutions to our clients. Our headquarters is located in Jaipur and we are dedicated to providing high-quality services in the computer and network security domain.
Job Overview
We are seeking a Centre Manager to oversee the operations of our centre in Hyderabad, Telangana, India. The Centre Manager will be responsible for managing the day-to-day activities, coordinating with team members, and ensuring excellent customer service. This is a full-time position suitable for candidates with 1 to 3 years of experience.
Qualifications and Skills
- Bachelor's degree in business administration or a related field.
- 1 to 3 years of experience in a similar role, preferably in the IT industry.
- Excellent organizational and leadership skills.
- Strong interpersonal and communication abilities.
- Ability to multitask and handle stressful situations effectively.
- Proficient in Microsoft Office Suite and other relevant software.
- Knowledge of computer and network security concepts.
- Attention to detail and problem-solving skills.
- Ability to work collaboratively in a team environment.
- Flexibility to work evenings and weekends as required.
Roles and Responsibilities
- Manage the overall operations of the centre, including staff management, customer service, and facility maintenance.
- Coordinate with team members to achieve set targets and objectives.
- Ensure a high level of customer satisfaction by addressing customer queries, issues, and complaints in a timely and professional manner.
- Monitor and evaluate centre performance, providing regular reports to management.
- Maintain inventory of equipment and supplies, and ensure their proper utilization.
- Implement and enforce company policies and procedures.
- Conduct regular staff meetings and training sessions to enhance productivity and skills.
- Collaborate with other departments to streamline processes and improve overall efficiency.
- Stay updated with industry trends and recommend innovative ideas to enhance the centre's performance.
- Ensure compliance with health and safety regulations.
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