Associate Director – Sales Force Effectiveness Lead

3 months ago


Gurugram, India Lilly Full time

We’re looking for people who are determined to make life better for people around the world.

Lilly has a legacy spanning over 140 years and is steadfast in its commitment to create high-quality medicines for patients. Grounded in our values of Integrity, Excellence, and Respect for People, we infuse these principles into every facet of our daily work. With a rich history of pioneering research and development, Lilly stands at the forefront of groundbreaking opportunities.

Here in the India, we are on the brink of an era of remarkable growth, one that aligns with our primary mission to unite caring with discovery to make life better for people around the world. As we embark on this exciting journey, the dedicated individuals at Lilly are positioned at the heart of our mission, driving us forward to realize our commitments to customers and patients.

The Sales Force Effectiveness Lead – India will report to CMO of Lilly India and will work on leading and developing the critical Sales Capabilities and Operations excellence of the sales organizations across India affiliate. This role involves leading a team.

The right candidate must bring both a strategic and operational mindset, with strong leadership skills to drive the strategic and tactical directions to improve the sales force capabilities across the affiliate. The right candidate should have done a successful Sales manager and/or DSM experience.

Key Responsibilities:

Sales Capabilities:

Work closely with the BU heads to develop and execute the sales force capabilities plan across the affiliate. Own the decisions related to the sales force capabilities and operation excellence. Develop and maintain capability roadmap for sales organization. Develop in partnership with L&D the affiliate sales training plan, including onboarding, training curriculum, sales leadership forums. Ensure sales team have strong, competency-based development plans (both Reps and DSMs) to evaluate progress. Own and lead on the sales force size and structure strategy and ensure effective territory deployment. Lead with the Business Unit heads on the Sales Execution Metrix Governance.

Sales Operations:

Ensure consistency and oversight of the sales performance measures (Veeva CRM metrics, Sales and Operations planning reports, dual visits, coaching reports, etc) across affiliate. Lead the incentive committee and Sales Ops governance of the affiliate while promoting consistency with IBU guidance. Provide insightful and useful incentive analytics across all management levels that deliver continuous improvement in incentive plan effectiveness.

Other Role Requirements

English language fluency 10-20% travel involved

Qualifications & Experience Required:

A graduation degree is required (mandatory). MBA is a plus. DSM/Sales Manager experience in the pharmaceutical industry is a MUST (mandatory). Demonstrated track record of delivering results. Strong strategic thinking / problem solving, and execution excellence. Sales Ops experience is a plus.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

#WeAreLilly



  • gurugram, India Lilly Full time

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