Lead Support Administrator

3 weeks ago

Mumbai, India NTT DATA Full time

Job Description

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.


Want to be a part of our team?

The Lead Support Administrator is an experienced support level role, responsible for providing administrative and clerical support to relieve Department Managers or Teams of administrative details.

This role acts as a team leader to junior resources within the team.

Working at NTT

Key Roles and Responsibilities:

Provide advanced administrative support and administrative guidance.Provide administrative assistance with electronic diaries and scheduling commitments to ensure maximization of the manager’s time efficiency, including the management of travel itineraries for domestic and international travel.Provide administrative assistance by recording, producing and distributing minutes of management meetings and follow up on outstanding items.Supports the preparation of meeting agendas, arrangement meeting logistics and facilities as required.Draft routine letters and correspondence and prepares reports and statistical information ensuring distribution to the relevant internal stakeholders.Provides assistance with the management of hard copy and electronic files and records and maintain an adequate filing system.Supports flow of information to internal and external stakeholders.Provides assistance with maintaining office supply inventory and other additional supplies as needed.Prepares, completes and distributes the routine management reports.Prepares and creates presentations, spreadsheets and databases as required.Processes incoming and outgoing mail and facsimile, by sorting and distributing to the relevant individuals.Answers and screens telephone calls and respond to and resolve any queries or escalate complex queries to the relevant individual.Provides team leader duties and activities as required.

Knowledge, Skills and Attributes:

Completescomplextasksincreativeandeffective ways.Actsindependentlytodeterminemethodsand proceduresonnewassignments.Excellent verbal and written communication skills.Excellent interpersonal skills.Ability to cope well under pressure and well organized individuals.Demonstrates a positive attitude with an excellent attention to detail.Displays a level of integrity.

Academic Qualifications and Certifications:

High School Certification

Required Experience:

Significant demonstrated working experience gained within a similar role.Significant demonstrated experience in a related environment.Demonstrated experience team leader experience.

Skills Summary

What will make you a good fit for the role?

Workplace type:

On-site Working

Equal Opportunity Employer

NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category


Join our growing global team and accelerate your career with us. Apply today.


A career at NTT means:

Being part of a global pioneer – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.

Being at the forefront of cutting-edge technology – backed with a 150-year heritage of using technology for good. With 40% of the world’s internet traffic running on our network and where Emoji were first invented, you can be proud of the group’s many new ‘firsts’.

Making a difference – by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.

Being your best self – in a progressive ‘Connected Working’ environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.

Having ongoing opportunities to own and develop your career – with a personal and professional development plan and access to the broadest learning offerings in the industry.

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