Inside Sales Associate
1 month ago
We are an early-stage women's healthcare startup, that is a digitally native clinic for women. We offer accessible, personalized, and confidential healthcare solutions for women's outpatient health concerns across life stages from puberty to menopause.
Location: Bangalore
Work Hours: 9 am to 6 pm or 10 am to 7 pm, based on roster.
Full-time Opportunity: 6 days working
About the Role
We are seeking an entrepreneurial Inside Sales Associate to join our rapidly growing women's health tech startup in Bangalore. The Inside Sales Associate will play a crucial role in understanding customer journeys, converting leads to customers, and appropriately up-selling/cross-selling our services across different channels.
Responsibilities:
Direct Customer Engagement:
Call customers/leads to understand conversion likelihood and reasons for not converting.
Interact with customers via WhatsApp through the CRM platform.
Customer Relationship Building:
Engage with leads through phone calls, emails, and other communication channels to understand their requirements.
Provide information about the company's products or services, addressing customer inquiries and concerns.
Product Knowledge:
Develop a deep understanding of the products or services offered by the company.
Effectively communicate the value proposition of the products to potential customers.
Sales Pitch Customization:
Customize sales presentations to address the unique needs of each customer.
Closing Deals:
Use persuasive and negotiation skills to close sales deals.
Overcome objections and address concerns to secure customer commitment.
CRM Management:
Keep accurate records of customer interactions in the Customer Relationship Management (CRM) system.
Track leads, opportunities, and sales activities to measure performance.
Achieving Targets:
Work towards achieving or exceeding sales targets and quotas.
Regularly report progress to sales leadership.
Collaboration:
Collaborate with other teams, such as the care team and clinic team, to ensure a seamless customer experience.
Continuous Learning and Adaptability:
Stay informed about industry trends, competitor products, and sales techniques.
Continuously improve product knowledge and sales skills.
Adapt to fast changes in products, processes, or sales conditions.
Feedback and Improvement:
Seek feedback from customers and sales leaders to identify areas for improvement.
Actively participate in training programs to enhance skills.
Documentation:
Prepare and maintain documentation related to sales activities, contracts, and customer interactions.
If you are passionate about women's health, enjoy tailoring healthcare solutions to their needs, and thrive in a dynamic, tightly-knit organization, don't hesitate to apply
Email your profile to jyotsna@hubwork.in
Note: Women and individuals with prior experience working in healthcare for inside sales are preferred. Fluency in more than one language is also a plus.
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