IT Project Manager Cloud

4 weeks ago

Sany, India Indiglobe IT Solutions Pvt. Ltd. Full time
SummaryOurrapidly growing software company is currently seeking anexperienced IT Project Manager to join the Cloud Operations Team.The IT Project Manager will oversee customer cloud environmentdeliverables as well as internal projects to improve and automateour workflows. This position is primarily a customerfacing rolerequiring outstanding written and verbal communication skillsexcellent organizational skills and great attention to detail. TheIT Project Manager will be responsible for gathering technicalrequirements from customers leading customer onboarding calls anddriving customer deliverables throughout the customer lifecycle. Apassion for technology and learning are vital for success in thisrole.Primary Duties andResponsibilitiesReasonableaccommodation may be made to enable individuals with disabilitiesto perform the essentialfunctions.Primaryresponsibilities: Overseecloud customer instance deliverables Participate in customerfacing project alignmentmeetings Maintain project plans throughoutthe project lifecycle Provide excellentcustomer service and supportSecondaryresponsibilities: Work withinternal development teams to update service deliveryworkflows Identify opportunities forautomation and process improvement Supportinternal infrastructure projects Ensure teamdocumentation is up to date and optimizedCompetenciesAffinity for customer service Ability tomultitask a variety of projects Passion fortechnology and learning Selfmotivatedselfstarter EthicalProfessional Teamplayer Strong problemsolvingskills Excellent written verbal andinterpersonal skillsSupervisoryResponsibilityThis positionhas no supervisory responsibilities.RequiredEducation and Experience: Bachelor s degreeor equivalent experience Outstanding writtenand verbal communication skills Ability toclearly communicate technical concepts to both technical andnontechnical audiences 2 years of ITexperience in a role such as Project Manager Project CoordinatorService Delivery Manager or similarBonus Education andExperience Experience withthe following technologies tools andconcepts:o ServiceNowo ITIL practicesoMicrosoft Azureo Microsoft Windows 10Windows Server 2012 R2/2016 IIS Microsoft SQLServero Identity management using Azure ADOkta OpenID Connect SAML Fluent inSpanish Network and infrastructureadministration within a Windowsbasedenvironment Experience working for a cloudservice provider (CSP) or managed service provider (MSP) Any certificationssuch as Information Technology Infrastructure Library (ITIL)Foundation Microsoft Certified Professional (MCP) CompTIA SecurityCisco Certified Network Associate (CCNA) Cloud Platform: MicrosoftCertified Solutions Associate Azure AdministratorAssociate

multitasking,servicenow,customerservice,cloud operations,process improvement,interpersonalskills,technical requirements gathering,problem-solving,writtencommunication,project management,verbalcommunication,documentation,infrastructureprojects,automation,service deliverymanagement,sql,azure,pmp,projectmanagers,itil

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