Citrix Admin

Found in: Talent IN C2 - 2 weeks ago

Navi Mumbai, India Jio Platforms Limited Full time

Designation: Desktop Virtualization - Citrix Admin

Shifts: 2 shifts - 9 hrs shift between 8 AM to 8 PM

Payroll: Quess Corp

  • 1 to 2 years of IT Infrastructure Experience Desktop/Windows Servers/Application Virtualization
  • Able to work with the OEM or escalation team for case opening and troubleshooting purpose
  • Provide technical support for Desktop Virtualization
  • Knowledge on ITIL Process (Issue/Problem/Change Management)
  • Basics in Virtualization Citrix XenApp & XenDesktop, Windows Server configuration, SQL and operations support.
  • Knowledge on end users experience and problems troubleshooting on Accops/Citrix
  • Basic Knowledge of networking concepts.
  • Knowledge on MCS & PVS
  • Knowledge on master image updation
  • Working on Accops/Citrix daily base issue such as not launching desktop / application/user login slowness / User Profiles / workspace app issues.
  • Knowledge on Fslogix
  • Knowledge on communication ports / communication flow.
  • Worked on Assigning Dedicated VMs to Users Using MCS and Update.
  • Worked on health check report
  • Support of a 24x7 operational environment


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