Forecast Analyst, Worldwide Capacity Planning
4 weeks ago
The Worldwide Capacity Planning (WWCP) organization owns the end-to-end workforce planning and execution of Amazon's customer service network. Our forecasting, labor planning, scheduling, and real-time management solutions are responsible for the millions of daily decisions needed to provide efficient and frustration-free support to our customers around the world. We are looking for an experienced professional with excellent analytical skills and strong business acumen to join our Forecasting team.
As a Forecast Analyst in WWCP, you will be responsible for modeling forecasting problems, discovering insights and identifying opportunities through the use of statistical, machine learning, algorithmic, data mining and visualization techniques. You will need to collaborate effectively with internal stakeholders and cross-functional teams to analyze forecast variances, understand and mitigate variance drivers, identify opportunities to improve operational efficiencies, and deliver successfully against high organizational standards. You should be able to apply a breadth of tools, data sources and analytical techniques to answer a wide range of high-impact business questions and present the insights in concise and effective manner. Additionally, you should be an effective communicator capable of independently driving issues to resolution and communicating insights to non-technical audiences. This is a high impact role with goals that directly impacts the bottom line of the business. Accurate forecasts drive improvements in cost and quality of our customer service on a global scale.
This role requires a delicate balance in delivering models that are statistically grounded but also explainable operationally - business leaders must be able to understand what variables impact forecast variance and how they should respond tactically. This is a high visibility role with heavy interaction with senior leadership. Analytical ingenuity and leadership, coupled with demonstrated cross-functional partnership, are critical skills for this role.
The ideal candidate has an accomplished professional background with demonstrated proficiency in advanced mathematics and/or statistics. They are comfortable creating strategic recommendations in a thoughtful yet concise manner, and obtaining organizational "buy-in" at senior levels. They are well-organized, can manage multiple analyses/projects simultaneously, and are intellectually curious.
We are open to hiring candidates to work out of one of the following locations:
Bangalore, KA, IND | Hyderabad, TS, IND | Noida, UP, IND
BASIC QUALIFICATIONS
- 3+ years of tax, finance or a related analytical field experience- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience
- 3+ years of business or financial analysis experience
- Bachelor's degree or equivalent
- Experience defining requirements and using data and metrics to draw business insights
- Experience with Excel
- Experience with SQL
- Experience making business recommendations and influencing stakeholders
PREFERRED QUALIFICATIONS
- MBA or Master’s degree in Mathematics, Statistics, Computer Science, Engineering or other business/analytical disciplines- 5+ years of related work experience Experience in forecasting, time-series, and multivariate regression
- Combination of technical skills and business savvy to interface with all levels and disciplines across the organization
- Proven track record of dealing well with ambiguity, prioritizing needs, and delivering results in a dynamic environment
- Experience using AWS technologies such as Redshift, S3, etc.
- Excellent interpersonal, written and oral communication skills
- Natural curiosity and desire to learn
-
hyderabad, India ADCI HYD 20 SEZ Full timeCan you predict the future (through forecasting models)? Do you want to be a part of a customer obsessed team? Can you take complex statistical models and explain them simply to our operations leadership? If you answered "yes" to these questions, please read on.We are looking for a Capacity Planning Forecasting Analyst to join our Worldwide Capacity Planning...
-
Forecasting Analyst, Worldwide Capacity Planning
1 month ago
Hyderabad, India ADCI HYD 20 SEZ Full timeCan you predict the future (through forecasting models)? Do you want to be a part of a customer obsessed team? Can you take complex statistical models and explain them simply to our operations leadership? If you answered "yes" to these questions, please read on.We are looking for a Capacity Planning Forecasting Analyst to join our Worldwide Capacity Planning...
-
Forecasting Analyst, Worldwide Capacity Planning
2 weeks ago
Hyderabad, Telangana, India ADCI HYD 20 SEZ Full timeCan you predict the future (through forecasting models)? Do you want to be a part of a customer obsessed team? Can you take complex statistical models and explain them simply to our operations leadership? If you answered "yes" to these questions, please read on.We are looking for a Capacity Planning Forecasting Analyst to join our Worldwide Capacity Planning...
-
Forecasting Analyst, Worldwide Capacity Planning
4 weeks ago
Hyderabad, India ADCI HYD 20 SEZ Full timeCan you predict the future (through forecasting models)? Do you want to be a part of a customer obsessed team? Can you take complex statistical models and explain them simply to our operations leadership? If you answered "yes" to these questions, please read on.We are looking for a Capacity Planning Forecasting Analyst to join our Worldwide Capacity Planning...
-
Forecast Analyst, Worldwide Capacity Planning
2 weeks ago
Hyderabad, Telangana, India ADCI HYD 20 SEZ - H94 Full timeHave you ever thought about what it takes to deliver high quality customer service at optimal cost? What would you do to take one of the best customer service organizations in the world to the next level? Do you enjoy working in an entrepreneurial, fast paced environment, solving complex problems and delivering innovative solutions? Do you like to innovate...
-
Headcount Planner,, Worldwide Capacity Planning
2 months ago
Hyderabad, India ADCI HYD 20 SEZ - H94 Full timeAt Amazon, we are working to be the earth's most customer-centric company. To get there, we need exceptionally talented, bright, and driven people. If you want to help us build the place to find and buy anything online, this is your chance to make history. The Worldwide Capacity Planning (WWCP) team is looking for a talented senior analyst to join the...
-
Headcount Planner,, Worldwide Capacity Planning
4 weeks ago
Hyderabad, India ADCI HYD 20 SEZ - H94 Full timeAt Amazon, we are working to be the earth's most customer-centric company. To get there, we need exceptionally talented, bright, and driven people. If you want to help us build the place to find and buy anything online, this is your chance to make history. The Worldwide Capacity Planning (WWCP) team is looking for a talented senior analyst to join the...
-
Headcount Planner,, Worldwide Capacity Planning
2 weeks ago
Hyderabad, Telangana, India ADCI HYD 20 SEZ - H94 Full timeAt Amazon, we are working to be the earth's most customer-centric company. To get there, we need exceptionally talented, bright, and driven people. If you want to help us build the place to find and buy anything online, this is your chance to make history.The Worldwide Capacity Planning (WWCP) team is looking for a talented senior analyst to join the...
-
Headcount Planner,, Worldwide Capacity Planning
4 weeks ago
Hyderabad, India ADCI HYD 20 SEZ - H94 Full timeAt Amazon, we are working to be the earth's most customer-centric company. To get there, we need exceptionally talented, bright, and driven people. If you want to help us build the place to find and buy anything online, this is your chance to make history. The Worldwide Capacity Planning (WWCP) team is looking for a talented senior analyst to join the...
-
hyderabad, India ADCI HYD 20 SEZ - H94 Full timeAt Amazon, we are working to be the earth's most customer-centric company. To get there, we need exceptionally talented, bright, and driven people. If you want to help us build the place to find and buy anything online, this is your chance to make history.The Worldwide Capacity Planning (WWCP) team is looking for a talented senior analyst to join the...
-
Capacity Planning Analyst
2 weeks ago
Hyderabad, Telangana, India ADCI HYD 13 SEZ Full timeLove data as much as we do? Do you enjoy working in an entrepreneurial, fast paced environment, solving complex problems and delivering innovative solutions? Do you like to innovate and simplify? Want to influence at Amazon? We have the career for you.The WFS CS Planning organization owns the end-to-end workforce planning and execution of Amazon's candidate...
-
Capacity Planning Analyst
2 months ago
Hyderabad, India ADCI HYD 13 SEZ Full timeLove data as much as we do? Do you enjoy working in an entrepreneurial, fast paced environment, solving complex problems and delivering innovative solutions? Do you like to innovate and simplify? Want to influence at Amazon? We have the career for you.The WFS CS Planning organization owns the end-to-end workforce planning and execution of Amazon's candidate...
-
Capacity Planning Analyst
2 weeks ago
hyderabad, India ADCI HYD 13 SEZ Full timeLove data as much as we do? Do you enjoy working in an entrepreneurial, fast paced environment, solving complex problems and delivering innovative solutions? Do you like to innovate and simplify? Want to influence at Amazon? We have the career for you.The WFS CS Planning organization owns the end-to-end workforce planning and execution of Amazon's candidate...
-
Capacity Planning Analyst
4 weeks ago
Hyderabad, India ADCI HYD 13 SEZ Full timeLove data as much as we do? Do you enjoy working in an entrepreneurial, fast paced environment, solving complex problems and delivering innovative solutions? Do you like to innovate and simplify? Want to influence at Amazon? We have the career for you.The WFS CS Planning organization owns the end-to-end workforce planning and execution of Amazon's candidate...
-
Headcount Planner,, Worldwide Capacity Planning
2 weeks ago
Hyderabad, Telangana, India ADCI HYD 20 SEZ - H94 Full timeBachelor's degree in business or analytical disciplineAt Amazon, we are working to be the earth's most customer-centric company. To get there, we need exceptionally talented, bright, and driven people. If you want to help us build the place to find and buy anything online, this is your chance to make history.Key job responsibilities Working on a diverse...
-
Headcount Planner,, Worldwide Capacity Planning
4 weeks ago
Hyderabad, Telangana, India ADCI HYD 20 SEZ - H94 Full timeBachelor's degree in business or analytical discipline At Amazon, we are working to be the earth's most customer-centric company. To get there, we need exceptionally talented, bright, and driven people. If you want to help us build the place to find and buy anything online, this is your chance to make history. Key job responsibilities - Working on a...
-
Forecasting Analyst Full-Time
6 days ago
hyderabad, India HyreFox Consultants Full timeForecasting Analyst Summary of Responsibilities We are looking for an exceptional analyst who ispassionate about raising the performance bar, who can work closely withmultiple stakeholders in different geographies, and who has the ability todrive new innovations in the customer service industry to join us as ForecastAnalyst, Worldwide Capacity...
-
Hyderabad, Telangana, India ADCI HYD 20 SEZ Full time5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience - 3+ years of business or financial analysis experience - Bachelor's degree or equivalent - Experience defining requirements and using data and metrics to draw business insights - Experience with Excel - Experience...
-
Sr. Forecasting Analyst Full-Time
2 weeks ago
Hyderabad, Telangana, India HyreFox Consultants Full timeOverview: We are looking for an exceptional analyst who ispassionate about raising the performance bar, who can work closely withmultiple stakeholders in different geographies, and who has the ability todrive new innovations in the customer service industry to join us as CapacityPlanning Analyst, Worldwide Capacity Planning team. The ideal candidate...
-
Sr. Forecasting Analyst Full-Time
3 weeks ago
hyderabad, India HyreFox Consultants Full timeOverview: We are looking for an exceptional analyst who ispassionate about raising the performance bar, who can work closely withmultiple stakeholders in different geographies, and who has the ability todrive new innovations in the customer service industry to join us as CapacityPlanning Analyst, Worldwide Capacity Planning team. The ideal candidate...
