Clinical Sales Specialist

4 weeks ago

Mumbai, India Siemens Healthcare Private Limited Full time

Job Description:

Siemens Healthineers is seeking ahighly motivated and technically proficient Product ApplicationSpecialist to join our Point of Care (POC) business unit. As a ‘Product ApplicationSpecialist’, you will play a pivotal role in supporting the sales team throughpre-sales activities, conducting sales demos, engaging with customers inclinical settings, and handling technical escalations or product servicerelated assignments.

Responsibilities:

Pre-sales Support: Collaborate with the sales team to understandcustomer needs and tailor product demonstrations accordingly. Conduct pre-sales presentations, product walkthroughs,and technical discussions to showcase the capabilities of Siemens Healthineers'Point of Care solutions. Portfolio ‘Solution Show(s)’ Support pre-bid meetings for tender basedprojects Sales Demos: Lead and coordinate product demonstrations, ensuringa comprehensive showcase of features and benefits. Provide in-depth technical insights during demosto address customer inquiries and concerns effectively. Customer Clinical Engagements: Engage with healthcare professionals in clinicalsettings to understand workflow requirements and clinical challenges. Demonstrate (technically) how SiemensHealthineers' POC solutions can address specific clinical needs and improvepatient outcomes. Technical Expertise: Maintain a thorough understanding of Siemens Healthineers'Point of Care product portfolio. Stay updated on industry trends, competitiveproducts, and emerging technologies related to Point of Care. Escalation Management: Act as a technical point of contact for customerescalations, working closely with the support team to resolve issues promptly. Provide timely and accurate updates to customersand manage internal stakeholder communication during escalation management. Product Trainings & Hands-on Sessions: Organize and lead hands-on training sessions forcustomers, sales and channel partner teams to enhance their proficiency inusing Siemens Healthineers' Point of Care products. Provide ongoing support and follow-up sessionsto reinforce efficient usage and address any user concerns.

Qualification(s):

Bachelor's degree in a relevant field (e.g.,Biomedical Engineering, Clinical Laboratory Science, etc.). Proven experience (min. 3 years) in a similarrole within the healthcare or diagnostics industry. In-depth knowledge of Point of Care diagnosticsand familiarity with Siemens Healthineers' product portfolio. Excellent communication and presentation skills,with the ability to articulate complex technical concepts to both technical andnon-technical audiences. Strong problem-solving skills and the ability tohandle technical escalations efficiently. Ability to work collaboratively withcross-functional teams, including sales, marketing, and support.

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