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Clinical Sales Specialist

4 months ago

Mumbai, India Zimmer Biomet Full time
At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient's mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.

As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered, and recognized.

Job Summary

The ROSA Clinical Sales Specialist provides clinical support, and account management for the ROSA TM system once they have been purchased by a hospital. The incumbent also plays a critical role in building the utilization of ROSA TM system. In addition, they would be responsible to lead key projects that are needed for the team.

Principal duties and responsibilities

  • Using available tools/resources/materials, develop a hospital specific support plan with hospital administrators, surgeons, and hospital staff to enable independent use of the ROSA TM System
  • Through partnership with the surgeons and hospital staff, help drive system utilization as per target by determining the appropriate program elements to meet the needs of the hospitals' patient and local market
  • Ensure Consumable sales as per the annual sales target
  • Provide on-site support for product demonstrations and educational initiatives to build local and regional market awareness
  • In partnership with the capital sales and marketing team, work to develop an account development plan tailored to the local market
  • Lead surgical teams through training pathways designed to educate and train surgeons, staff, and administrators on the ROSA TM system
  • Document and investigate product complaints to identify root cause analysis

Expected Behaviour

  • Respect the contributions and perspectives of all Team Members

  • Commit to the highest standards of patient safety, quality and integrity.

  • Focus our resources in areas where we will make a difference.

  • Ensure the company's return is equivalent to the value we provide our customers and patients.

  • Give back to our communities and people in need.

Education and Experience

  • Degree in Science or Nursing background
  • Experience with Clinical Support in the Operating Room preferred
  • Prior experience with Robotics preferred
  • Excellent communication, organizational and customer relation skills
  • Ability to work without specific direction on daily activities
  • Ability to determine one's own schedule based on business needs

Travel Expectations

70% of travelling

EOE/M/F/Vet/Disability