Deal Desk Analyst

6 months ago

Mumbai, India Dynatrace Full time

Job Description

The APAC Deal Desk analyst is part of the Deal Desk team that is fully responsible for all APAC deal booking related activities: pricing, approving non-standard terms, assisting in the successful winning of high-volume opportunities.

The DD analyst will be responsible working with the Sales team to drive deal structuring, discounting, co-terming, quote approval and all aspects of the deal cycle. By enhancing new business processes, you will ensure the best experience possible for our customers during the deal process.

Deal Desk is a key supportive revenue operation function within the Sales process across the APAC region. You will have the opportunity to work with multiple stakeholders and countries across several business units.

Responsibilities:

Review and approval of CPQ quotes and pricing optionsWork closely with Renewals, Sales Coordinators and Order Management TeamConducts customer research to drive a co-terming contract strategyWork with sales to ensure all contracts provide the maximum bookable revenue for both the company and the sales teamUnderstand and use market pricing, analytics, and financial strategies for large, complex dealsWork with Multiple countries in APACCollaborate with impacted parties to identify acceptable options to facilitate deal closure,Serve as gatekeeper and as an escalation point to help move deals forwardPrepares all justification for exception pricing requests to the Global Deal Desk Director and the CFOShare best practices and ensure compliance with company internal policies and processes,Foster relationships with sales leaders and their teamsAssist with ad hoc system projects and implementation of process improvement initiatives.Responsible for the entire upfront deal cycle, including collaboration with Field and Renewal Sales, Legal, and Finance within the deal cycle to improve deal velocity, drive pricing discipline and increase transparencyUse data to drive go forward pricing strategies and recommendations based on key variablesOther duties as assigned and required

Qualifications

Bachelor’s Degree in Business or Finance2+ years’ experience in deal desk, sales operations, or finance rolesProficient with Microsoft Excel (Vlookups, Pivot tables) and CRM (Salesforce.com)Experience with SaaS SoftwareComfort with working with Sales organizationsA passion for problem-solvingA sense of urgency to the deal desk request with strong attention to detailStrong oral, written and presentation skillsAbility to work independently and collaboratively in a team environmentTakes pride on a strong work ethic with proven analytical skillsHas a proactive approach

Additional Information

Dynatrace is a leader in unified observability and security.We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.Over 50% of the Fortune 100 companies are current customers of Dynatrace.

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