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Manager, Learning and Development

3 months ago


Bengaluru, India Epsilon Full time

Job Description

Why we are looking for you

We are seeking a dynamic and experienced Learning & Development Manager to oversee the development and implementation of our associate development programs and new hire onboarding processes. The ideal candidate will be passionate about fostering a culture of continuous learning, growth, and excellence.

What you will enjoy in this role:

As Manager - L&OD, you will play a pivotal role in driving our Associate Engagement and development and lead our new hire onboarding processes.

Work closely with Senior Director -L&OD and global L&OD team to drive the Associate development agenda for Epsilon India

What you will do:

Associate Development:

Design and Implement Training Programs: Develop and deliver comprehensive training programs that enhance the skills, knowledge, and performance of associates at all levels. E-learning Management: Oversee the creation and management of online learning resources, ensuring they are engaging and effective. Evaluation and Feedback: Continuously assess the effectiveness of training programs through feedback, surveys, and performance metrics, and make necessary adjustments to improve outcomes.

New Hire Onboarding:

Onboarding : Provide thought leadership to the onboarding process to ensure that the NHO is best in class. Orientation Programs : Facilitate orientation sessions that introduce New Managers to the company culture, values, policies, and procedures. Buddy System: Program manage the buddy system to help new hires acclimate quickly and effectively. Tracking and Improvement: Monitor the onboarding process and gather feedback from new hires to continuously improve the experience.

Early Career Development

Curate/design and deliver Campus to Corporate programs for Interns and New Grads Monitor the programs and gather feedback from Interns & New Grads to continuously improve the experience.

Collaboration and Leadership:

Performance Management: Collaborate with global L&D team to facilitate performance management sessions for Managers and Associates Stakeholder Engagement: Work closely with BU Leadership, HRBPs to align learning and development initiatives with BU goals and objectives. Budget Management: Manage the Associate development budget, ensuring all programs are cost-effective and deliver high value.

Qualifications

Education: Bachelor’s degree in psychology, Human Resources, Organizational Development, or related field. A Master’s degree is a plus.

Experience: Minimum of 10 years of experience in learning and development, with a focus on associate development and onboarding.

Skills:

Sound knowledge of adult learning principles and instructional design. Excellent communication and presentation skills. Proven ability to manage multiple projects and meet deadlines. Proficiency in e-learning platforms and learning management systems (LMS). Strong analytical skills to assess training effectiveness. Ability to build strong relationships and work collaboratively across all levels of the organization.