Marketing Manager
2 months ago
Managing
Marketing Activities
- Develops an annual communications
plan with specific goals and budgets. - Prepares working plans to achieve
goals and ensures the communications team is fully briefed on goals and
progress. - Responsible for the hotel’s social
media and digital presence. - Increasing brand awareness within
all market segments. - Prepare and submit all hotel awards
such as T.A.A. Awards, AHA Awards, Radisson Hotel Group Leadership Awards,
etc. - Compares actual achievements
against goals on a regular basis and takes corrective action. - Assists the DOSM in the planning of
all mailing activities, and oversees their execution. - Ensures that the corporate ID
manual is kept up-to-date and implemented as appropriate. - Prepares the monthly communications
report on a timely basis. - Supervises and directs photography
for advertising, collateral and public relations purposes in liaison with
the DOSM, the advertising agency and the marketing department at corporate
office. - Ensures the department has a
comprehensive master photo/CD library for all advertising, collateral and
public relations activities, and regularly sends these to corporate office
for the image library. - Supervises the in-house art graphic
artist (if any). - Coordinates and executes
publication of the hotel’s newsletter. - Monitors activities of competitor
hotels and trends within the industry.
Managing Public Relations Activities
- Acts as official spokesperson for
the hotel when appropriate and responds to all media requests within 24
hours. - Compiles and maintains a
comprehensive list of media contacts and manages them as per the media
account management system. Delegates assigned accounts to communications
staff as appropriate but takes full responsibility for the key media by
maintaining and developing close relationships - Prepares press releases for
appropriate targeted media, locally, regionally and internationally. - Works closely with the corporate
and international press offices on developing story angles. - Plays a key role in community and
government relations as well as VIP handling. - Secures opportunities, directs and
attends hotel sponsored events, and develops targeted partner
relationships. - Creates and organizes press
promotional activities. - Participates in the press
events/trips organized by the regional PR offices as required. - Conducts press blitzes when
appropriate. - Ensures press kit information is
comprehensive and kept up-to-date.
Managing Advertising Activities
- Works with the DOSM and advertising
agency on the rooms and food & beverage tactical advertising
campaigns' creative and media plans. - Maximizes advertising budget by
ensuring that the hotel's creative message and media activities are
consistent with the company group advertising. - Ensures that the advertising
creative is in synergy with the company, projecting a consistent and
quality message. - Reviews the hotel's market
segmentation and other appropriate marketing reports to ensure that the
media scheduling matches those segments. - Monitors and maintains media
schedules as well as prompt settlement of accounts.
Managing Direct Marketing Activities
- Be pro-active in the conceptual
planning of DM activities and oversees their execution. - Takes an integrated approach to DM
activities, ensuring a consistent and quality image is projected. - Assists the DOM in the planning,
implementation and tracking of electronic marketing activities. - Maintains budget control.
Managing Collateral
- Coordinates and executes production
of all printed materials, with assistance of advertising agencies,
following the specifications stipulated in the corporate ID manual. - Ensures hotel information is
updated regularly on the internet/intranet. - Supervises the production and
quality of all displays and temporary signage in hotel public areas. - Supervises and budgets for quality
gift items as appropriate. - Ensures correct usage of hotel logo
on gift items as stipulated in corporate ID manual. - Supervises the in-house graphic
designer and/or print shop.
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