Service Desk Voice-Customer Support-Exp-Bangalore

1 week ago


Bengaluru, India 2coms Full time
Greetings,
We are hiring Exp candidates for Service Desk role for a Leading MNC in Bangalore. 
Our Client is an Indian multinational information technology company that provides business consulting, information technology and outsourcing services.

ROLE : SERVICE DESK (Voice Support)
LOCATION : BangaloreJOB DESIGNATION : SERVICE DESK MANAGEMENT

JOB DESCRIPTION : Managing one or more customer service or service desk functions. Acting as a point of contact to support service users and customers reporting issues, requesting information, access, or other services. Delivering customer service through multiple channels including human, digital, self-service, and automated.

Requirements
  • Qualification : Graduate with 15 years of formal education
  • Shift: 24*7
  • Location : Bangalore
  • Experience : 2-5 Years of Experience in Service Desk
  • If experience than must have: Minimum 2 year of Service Desk Technical Support
  • Must have experience of Microsoft Outlook 365, Bit Locker & Active Directory
  • Also must have experience in Laptop/Desktop Troubleshooting & VPN Installation


Benefits
  • LOP:: Bangalore
  • Skill set :: Technical Service Desk(Voice)-L1 and L2 Support.
  • 2-4 yrs of experience :: Senior Technical Process Executive
    • Package :: Upto 3.50LPA-6LPA




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