Tech Support
2 months ago
Please find below JD for your reference:
Designation- Associate-Tech Ops
Location-Mumbai
Knowledge of SQL OR Linux Server, Troubleshooting, Coordinating, Resolving Issues & Tickets
Sharp knowledge on commanding part-like TOP, Load Avg, SCREEN, GREP OR CRON JOBS ETC
Managing EOD/BOD process
Support for settlement queries in Linux
Support to technical issues and queries.
Good analytical and problem-solving skills.
Understanding of Software Development Life Cycle (SDLC).
Solid understanding of Incident Lifecycle processes
Perform functional testing to troubleshoot the issues.
Bug analysis and report to fix.
Linux certification is highly beneficial
Requirements
Handling Clients Calls through email(s)/Calls(s), if required remote support
Ensure a mail response & closure of the call through mail or phone.
Should be able to troubleshoot issues, Installation, deployment & Implementation of s/w.
Good communication skills, Comfortable with Rotational Shifts (24*7)
Knowledge of the Share Market/Capital market will be an added advantage.
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