Tech Support Specialist
3 weeks ago
Job Title: Tech Support Specialist
Job Summary: We are seeking a highly skilled Tech Support Specialist to join our team at Rupeeseed Technology Ventures P Ltd. The successful candidate will be responsible for providing technical support to our clients, troubleshooting issues, and resolving problems in a timely and efficient manner.
Key Responsibilities:
- Provide technical support to clients via email and phone
- Troubleshoot issues and resolve problems
- Install, deploy, and implement software
- Perform functional testing to troubleshoot issues
- Perform bug analysis and report to fix
Requirements:
- Good analytical and problem-solving skills
- Understanding of Software Development Life Cycle (SDLC)
- Solid understanding of Incident Lifecycle processes
- Linux certification is highly beneficial
- Good communication skills
- Comfortable with rotational shifts (24*7)
Preferred Qualifications:
- Linux certified
- Fresher
- Knowledge of the Share Market/Capital market
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