Tech Support Specialist

3 weeks ago


Mumbai, Maharashtra, India Rupeeseed Technology Ventures P Ltd Full time

Job Title: Tech Support Specialist

Job Summary: We are seeking a highly skilled Tech Support Specialist to join our team at Rupeeseed Technology Ventures P Ltd. The successful candidate will be responsible for providing technical support to our clients, troubleshooting issues, and resolving problems in a timely and efficient manner.

Key Responsibilities:

  • Provide technical support to clients via email and phone
  • Troubleshoot issues and resolve problems
  • Install, deploy, and implement software
  • Perform functional testing to troubleshoot issues
  • Perform bug analysis and report to fix

Requirements:

  • Good analytical and problem-solving skills
  • Understanding of Software Development Life Cycle (SDLC)
  • Solid understanding of Incident Lifecycle processes
  • Linux certification is highly beneficial
  • Good communication skills
  • Comfortable with rotational shifts (24*7)

Preferred Qualifications:

  • Linux certified
  • Fresher
  • Knowledge of the Share Market/Capital market


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