Duty Manager

5 months ago


Hyderabad, India The Indian Hotels Company Limited Full time

Job Responsibilities


*Maintains the Log Book and effectively follows up the system to check the daily arrival list and monitors all VIP movement.

*Monitors adherence to all policies and procedures to reduce bad debts and rebates.

*Co-ordinates with departments like Security and Housekeeping to ensure that all the security, hygiene and aesthetic standards of the hotel are met.

*Prepares reports on Occupancy, Average rates and Reservations.

*Maintains the Guest History System and updation of all the guest profiles.

*Ensure that all the operational standards set for all the processes are followed.

*To ensure speedy and timely actions during emergency situations as per the SOP guidlines.


Job Requirements

*Asssists the department heads in reviewing audit findings - Safety/Hygiene and TPAM (Taj Positive Assurance Model) and takes corrective measures to ensure full compliance. 

*Conducts the internal audit checklists as per the IHCL Safety Guidelines.

*Adheres to all departmental legal compliances and ensures that the team follows the same.

*Ensure that all the statutory requirements for in house guests are met (C–Forms etc).



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