Deal Desk Analyst

2 weeks ago


Bengaluru, India Vonage Full time

Vonage Mission

Vonage is the emerging leader in the $100B+ cloud communications platform (CPaaS) market. Our Customers depend on our APIs and SDKs to connect with their customers all over the world, and rely on our contact centre and back office solutions to improve their interactions with end customers by ensuring quick and efficient engagement. As businesses continue to shift to a real-time, customer-centric communications model, we are experiencing a time of impressive growth.

We are currently looking for a Deal Desk Analyst, who will provide direct support & guidance to the Sales Teams in all commercial aspects of deals with existing and prospective customers, including pricing quotations. The candidate will also be responsible for bringing together Sales, Marketing, Operational managers, Product managers, Finance and Legal team members to develop and execute Vonage’s pricing strategy, and facilitate the on-boarding process of customers. Your contribution will be essential to win deals, increase Vonage market share and grow the revenue stream.

You will

Work with Sales Representatives to define pricing proposal (data gathering, margin calculation) Liaise with relevant stakeholders (Finance, Carrier, Product) to assess the feasibility of customers’ commercial requests Assist Sales Rep in the implementation of the commercial offer of their deals, including: Ensuring the appropriate approval process has been followed before making any pricing change effectiveWorking closely with the Price Provisioning team to ensure prices are correctly uploaded into our internal tools (create new pricing rules, update existing pricing rules)Liaise with Legal when a contract needs to be issued Provide support to analyse existing customer results and assess the impact of any price changes Explain pricing structure and processes to other teams when queried Support the Deal Desk Manager in transversal projects

Desired Skills and Experience

Educated to degree level Strong interpersonal skills Methodical and meticulous with excellent attention to detail Proficient in Excel Process-oriented Delivery focus Can do attitude Comfortable in a fast pace, global & multicultural environment
  • Deal Desk Rep

    4 weeks ago


    Bengaluru, India Autodesk Full time

    Job Requisition ID # - 23WD72060 Position Overview Reporting to the Deal Desk Manager within the Revenue Operations Division of Autodesk, the Deal Desk specialist works as a team with (4) Deal Desk counter-parts across the United States. In this role, you will collaborate daily with the Autodesk Construction Solutions Sales Team, Sales Operations Team,...

  • Pricing Analyst

    19 hours ago


    Bengaluru, India Tejas Networks Full time

    About Tejas Networks:Tejas Networks is a global broadband, optical and wireless networking company, with a focus on technology, innovation and R&D. We design and manufacture high-performance wireline and wireless networking products for telecommunications service providers, internet service providers, utilities, defence and government entities in over 75...

  • Telecom Operations

    4 weeks ago


    Bengaluru, Karnataka, India Inspiration Manpower Full time

    Gender Preference Any Number Of Vacancy 10 Industry Area Service sector Key Skills Deal Desk,telecom Operations,CO Renew,project management. Qualification Any Graduation Salary (Per Annum) 22 LPA Work Experience 13 to 15 Years Job Requirement Roles and Responsibilities - Evaluate change/renewal request for impacts to current contract or delivery scope,...

  • Service Desk Analyst

    3 weeks ago


    Bengaluru, India ECI Full time

    ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their...

  • Service Desk Analyst

    4 weeks ago


    Bengaluru, India ECI Full time

    ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their...

  • Service Desk Analyst

    4 weeks ago


    Bengaluru, India Wipro Full time

    Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar...


  • Bengaluru, India SNC-Lavalin Full time

    Job DescriptionNous sommes AtkinsRéalis, une organisation de conception, d’ingénierie et de gestion de projets de premier plan au monde. Créée par l'intégration d'organisations de longue date remontant à 1911, nous sommes une société de services professionnels et de gestion de projets de premier plan mondial dédiée à l'ingénierie d'un avenir...

  • Service Desk Analyst

    3 weeks ago


    Bengaluru, India HARMAN International Full time

    HARMAN’s engineers and designers are creative, purposeful and agile. As part of this team, you’ll combine your technical expertise with innovative ideas to help drive cutting-edge solutions in the car, enterprise and connected ecosystem. Every day, you will push the boundaries of creative design, and HARMAN is committed to providing you with the...


  • Bengaluru, India Decision Six Full time

    **Job brief**: We are looking for a competent **Help desk technician** to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and...

  • Service Desk

    4 weeks ago


    Bengaluru, Karnataka, India Bangalore Startegic Company Full time

    Acts as single point of contact for all IT related issues. - Provides status and updates on tickets to authorized users - Adherence to policies and procedures, closure of open calls after resolution. - Attempts to resolve the defined inquiries while on the telephone, to meet the agreed upon Service Level for First Call Resolution - Identifying the issue and...

  • Deal Desk

    4 weeks ago


    Bengaluru, Karnataka, India Inspiration Manpower Full time

    Gender Preference Both Number Of Vacancy 10 Industry Area Service Key Skills pre-sales, sales and/or Service Management Qualification any gradutaion Salary (Per Annum) 20 LPA Work Experience 4 to 18 years Job Requirement Company Name: Inspiration Manpower Consultancy Company Website: About Company: Inspiration Manpower Consultancy Contact...


  • Bengaluru, India Teva Pharmaceuticals Full time

    The opportunityIT Services and Support is looking for experienced Technical Service Representatives, Global Workplace Support Services to be part of the IT service desk team providing L1 support across Teva. An ideal candidate will bring a combination of hands-on technical and good communication capabilities.How you’ll spend your day• Perform initial...

  • Service Desk Agent

    4 weeks ago


    Bengaluru, India Hemmersbach GmbH & Co. KG Full time

    Answer calls of customers, clients and technicians, Ticket handling for requests dealing with server hardware - India - Bangalore - Young professionals - Full-time **—** Your Benefits **—****: - Buddy program- Health insurance- International environment- Job with purpose- Mentor program- Modern and centrally located office- Onboarding program**Your...

  • Supv IT Help Desk

    2 days ago


    Bengaluru, India Teva Pharmaceuticals Full time

    Who we areTogether, we’re on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives. It’s a mission that bonds our people across nearly 60 countries and a rich, diverse variety of nationalities and backgrounds. Working here means working with the world’s leading manufacturer of generic...

  • Analyst

    2 weeks ago


    Bengaluru, India Sprout Capital Advisors LLP Full time

    Company DescriptionSprout Capital Advisors LLP is a trusted financial partner for leading mid-market companies. We are known for our deep engagement with clients and our commitment to delivering top-quality transaction execution with high integrity. With over 65 completed transactions totaling over $700 million in size, entrepreneurs rely on us for our...


  • Bengaluru, India KidsDentist ® Full time

    Position Overview: As a Front Desk Executive at our prestigious pediatric dental center, you will play a crucial role in ensuring exceptional patient experiences from the moment they walk through our doors. You will be the face of our practice, providing friendly and professional assistance to patients and their families while managing various administrative...


  • Bengaluru, India Teva Pharmaceuticals Full time

    Who we areTogether, we’re on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives. It’s a mission that bonds our people across nearly 60 countries and a rich, diverse variety of nationalities and backgrounds. Working here means working with the world’s leading manufacturer of generic...

  • Supv IT Help Desk

    3 days ago


    Bengaluru, India Teva Pharmaceuticals Full time

    Who we areTogether, we’re on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives. It’s a mission that bonds our people across nearly 60 countries and a rich, diverse variety of nationalities and backgrounds. Working here means working with the world’s leading manufacturer of generic...

  • Analyst

    2 weeks ago


    Bengaluru, India Sprout Capital Advisors LLP Full time

    Company Description Sprout Capital Advisors LLP is a trusted financial partner for leading mid-market companies. We are known for our deep engagement with clients and our commitment to delivering top-quality transaction execution with high integrity. With over 65 completed transactions totaling over $700 million in size, entrepreneurs rely on us for our...


  • Bengaluru, Karnataka, India KidsDentist ® Full time

    Position Overview: As a Front Desk Executive at our prestigious pediatric dental center, you will play a crucial role in ensuring exceptional patient experiences from the moment they walk through our doors. You will be the face of our practice, providing friendly and professional assistance to patients and their families while managing various administrative...