IT infrastructure Support
3 weeks ago
About the role
Experienced Enterprise Business Systems professional. Responsible for managing or performing work associated with digital business analysis.
Support IT Infrastructure related activities and control service level met business requirement.
To provide Infra support to all business users in India and Thailand . Co-ordination with Haier and CCR HQ
Key Responsibilities:
Application support
Responsible for the coordination, design, development, implementation, and maintenance of various business systems and databases
Works cross-functionally to understand business requirements and proposes Digital solutions.
Coordinates, configures, develops, tests and deploys new and existing systems for optimal use.
Coordinates trainings on systems for relevant end users.
Coordinates sales force effectiveness digital initiatives across the organization.
Infrastructure support
Hands and feet for Network connectivity issues and Server Room with support from Vendor.
Desktop and Laptop Configuration, Problem resolution and Error handling
Support in helping setup of the IT infrastructure (Office LAN and Voice Cabling, Patching of Switches etc.)
Running of the IT infrastructure related new projects at Corporate and Branch Offices.
Working Knowledgeable on Laptops/Desktops and Video Conferencing.
Printer configuration and setup and support to users.
Co-ordination with Application teams to resolve user issues.
Minimum Requirements
BE with 5-7 years experience in IT infra/ Product Support
Requires advanced knowledge obtained through a University degree, combined with experience
Practical to substantial knowledge of Carrier organization, programs or systems with the ability to make enhancements and leverage in daily work
University Degree or equivalent
Benefits
We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.
Make yourself a priority with flexible schedules, parental leave
Drive forward your career through professional development opportunities
Achieve your personal goals with our Employee Assistance Programme
Our commitment to you
Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is .
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